技术支持课程可以帮助您学习故障排除技术、客户服务技能和网络配置。您可以掌握诊断硬件和软件问题、管理用户账户和实施安全协议方面的专业知识。许多课程都会介绍一些工具,如票务系统、远程桌面应用程序和监控软件,这些都有助于有效地解决技术问题,确保在各种环境中顺利运行。

您将获得的技能: Maintainability
中级 · 课程 · 1-4 周

Salesforce
您将获得的技能: 潜在客户开发, 数据导入/导出, Salesforce, 销售支持, 营销活动经理, 销售开发, 客户关系管理 (CRM) 软件, 销售流程, 销售业务, 销售管道, 数据清理
初级 · 课程 · 1-4 周

University of Pennsylvania
您将获得的技能: AI 个性化服务, 数据管理, 数据伦理, 负责任的人工智能, 欺诈检测, 信用风险, 机器学习, 生成式人工智能, 大数据, 生成对抗网络 (GAN), AI 赋能, 人力资源分析, 应用机器学习, AI 产品战略, 人力资源, 人力资源技术, Machine Learning 方法, 分析, 商业策略, Data Governance
初级 · 专项课程 · 3-6 个月

您将获得的技能: Apache Hive, Big Data, JSON, Case Studies, Apache Hadoop, People Analytics, Policty Analysis, Research, and Development, Analytics, Data Analysis, Social Sciences, Data-Driven Decision-Making, Data Preprocessing, Data Processing, Business Analytics, Unstructured Data, Data Manipulation, Data Transformation, Query Languages
混合 · 课程 · 1-4 周

Stanford University
您将获得的技能: Algorithm, 数据结构, 运筹学, 计算机科学, 计算逻辑, Networking 路由器, 理论计算机科学, 计算思维, 编程原则, 网络模型, 图论, 网络分析, 概率, 伪代码, 社交网络分析, 生物信息学, 分析
中级 · 专项课程 · 3-6 个月

您将获得的技能: 3D Modeling, Animation and Game Design, 3D Assets, Animations, Visualization (Computer Graphics), Computer Graphics, Graphics Software, Design and Product
初级 · 课程 · 1-3 个月

您将获得的技能: Cloud Computing Architecture, Google Cloud Platform, Cloud Security, Cloud Computing, Digital Transformation, Application Programming Interface (API), Model Deployment, Public Cloud, Data Pipelines, Cloud Infrastructure, Artificial Intelligence and Machine Learning (AI/ML), Data Management, Virtualization and Virtual Machines, Microservices, Containerization, Machine Learning
初级 · 课程 · 1-3 个月

University of California, Irvine
您将获得的技能: 数据叙事, 员工关系, 数据展示, 业务指标, 人力资源战略, 员工参与, 仪表板, 性能指标, 心理健康, 培训与发展, 员工绩效管理, 留住员工, 人才招聘, 商业分析, 数据分析, 薪酬战略, 薪酬与福利
初级 · 课程 · 1-4 周

University of Maryland, College Park
您将获得的技能: Cyber Security Strategy, Cybersecurity, Threat Modeling, Threat Management, Cyber Risk, Cyber Attacks, Security Awareness, Cyber Security Policies, Computer Security, Malware Protection, Information Systems Security, Infrastructure Security, Public Safety and National Security, Human Factors (Security), Data Security, Risk Management
初级 · 课程 · 1-3 个月
University of Pennsylvania
您将获得的技能: 心理学, 自我意识, 个人发展, 移情与情商, 建立关系, 克服障碍, 增强能力, 情绪商数, 定性研究, 认知灵活性, 生产率, 乐观主义, 积极行为支持, 弹性, 研究设计, 智能目标, 积极性, 研究, 研究方法, 设定目标
初级 · 专项课程 · 3-6 个月

Universitat Autònoma de Barcelona
您将获得的技能: Empowerment, Data Ethics, Community Development, Social Justice, Creativity, Public Policies, Qualitative Research, Economics, Policy, and Social Studies, Social Impact, Diversity Equity and Inclusion Initiatives, Political Sciences, Policty Analysis, Research, and Development, Innovation, Education and Training, Collaboration, Student Engagement, Adult Education, Case Studies, Training Programs, Student Support and Services
初级 · 课程 · 1-3 个月

您将获得的技能: Intrusion Detection and Prevention, Incident Response, Computer Security Incident Management, Threat Detection, Event Monitoring, Security Information and Event Management (SIEM), Security Management, Network Security, Network Monitoring, Splunk, Network Analysis, Technical Documentation
初级 · 课程 · 1-4 周