
AAPC
您将获得的技能: Medical Billing, Denial Management, ICD Coding (ICD-9/ICD-10), Patient Registration, Billing, Medical Billing and Coding, Medical Coding, CPT Coding, Accounts Receivable, Payment Processing and Collection, Medical Office Procedures, Utilization Management, Medical Records, Billing & Invoicing, Insurance, Medicare, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Systems, Healthcare Industry Knowledge, Regulatory Compliance
初级 · 专业证书 · 3-6 个月

HubSpot Academy
您将获得的技能: HubSpot CRM, Lead Generation, Sales Management, Sales Pipelines, Sales Process, Email Marketing, Customer Relationship Management (CRM) Software, Marketing Automation, Workflow Management, Prioritization, Performance Reporting, Process Mapping, Dashboard, Service Level Agreement, Key Performance Indicators (KPIs)
初级 · 课程 · 1-3 个月

Coursera
您将获得的技能: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
中级 · 专项课程 · 1-3 个月

Caltech
您将获得的技能: 环境, 物理科学, 环境科学, 生物学, 物理学, 生命科学, 研究, 高等数学, 科学与研究, 化学, 水资源, 科学方法
混合 · 课程 · 1-3 个月

您将获得的技能: Microsoft Office, Microsoft Outlook, Presentations, Microsoft 365, Microsoft PowerPoint, Microsoft Power Automate/Flow, Productivity Software, Microsoft Word, Prioritization, Organizational Skills, Calendar Management, Document Management, Microsoft Excel, User Accounts
初级 · 指导项目 · 不超过 2 小时

Yonsei University
您将获得的技能: 接待服务, 期望管理, 客户服务, 客户体验战略(CX), 服务管理, 营销, 医疗保健行业知识, 酒店管理, 产品营销, 收入管理, 能力管理, 商业营销, 创新, 改善客户体验, 以患者为中心的护理
混合 · 课程 · 1-4 周

CVS Health
您将获得的技能: 冲突管理, 客户服务, 积极倾听, 解决客户投诉, 解决问题, 沟通, 根源分析, 非语言交流, 时间管理, 同理心, 收银机操作, 事务处理, 零售店运营, 降级技巧
初级 · 课程 · 1-4 周
Liberty Mutual Insurance
您将获得的技能: Insurance, Insurance Policies, Risk Management, Insurance Sales, Underwriting, Business Risk Management, Regulation and Legal Compliance, Compliance Management, Ethical Standards And Conduct, Business Ethics, Policy Analysis
初级 · 课程 · 1-4 周

ESSEC Business School
您将获得的技能: 客户洞察, 预测建模, 客户分析, 数据驱动的决策制定, 营销分析, 目标市场, 商业分析, 统计建模, 统计分析, R 语言程序设计(中文版), 数据分析软件, 统计方法, 商业营销, 用户关系管理
混合 · 课程 · 1-3 个月

您将获得的技能: Marketing Effectiveness, Marketing, Sales Process, Marketing Strategies, Sales Strategy, Marketing Planning, Value Propositions, Sales, Brand Strategy, Marketing Communications, Digital Marketing, Marketing Analytics, Brand Management, Business Metrics, Performance Metric, Goal Setting
混合 · 课程 · 1-4 周

Universidad de Palermo
您将获得的技能: Sales Management, Marketing Effectiveness, Marketing Budgets, Marketing Analytics, Business Metrics, Business Operations, Marketing, Business Marketing, Sales, B2B Sales, Sales Strategy, Business, Performance Measurement, Digital Marketing, Return On Investment, Customer Relationship Building, Business Management, Financial Forecasting, Promotional Strategies, Cross-Functional Collaboration
初级 · 课程 · 1-4 周

University of Geneva
您将获得的技能: 企业可持续发展, 环境、社会和公司治理(ESG), 制定基准, 性能分析, 绩效衡量, 投资组合管理, 金融, 资产管理, 股票, 金融科技, 投资回报, 风险管理, 投资管理, 金融市场
混合 · 课程 · 1-4 周