
IESE Business School
您将获得的技能: Operations Management, Process Improvement, Performance Improvement, Process Design, Process Analysis, Inventory Management, Business Operations, Operational Analysis, Organizational Strategy, Operational Efficiency, Inventory Management System, Business Process, Workflow Management, Strategic Decision-Making, Capacity Management, Prioritization, Service Level, Resource Utilization, Innovation
中级 · 课程 · 1-4 周

您将获得的技能: ServiceNow, Service Level, Systems Administration, User Accounts, Authorization (Computing), Database Application, System Configuration, Automation, Application Design, Content Management, Scripting, Management Information Systems
初级 · 课程 · 1-3 个月

您将获得的技能: Customer Engagement, Responsible AI, Data Ethics, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Business Process Automation, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
初级 · 课程 · 1-4 周
您将获得的技能: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management, Prioritization
初级 · 课程 · 1-4 周

Duke University
您将获得的技能: Compensation Analysis, Meeting Facilitation, Performance Review, Staff Management, Safety Training, Strategic Leadership, Prioritization, Human Resources, Diversity and Inclusion, Performance Management, Human Resources Management and Planning, Recruitment, Time Management, Organizational Strategy, Human Resource Management, Organizational Skills, Stakeholder Management, Strategic Planning, Business Metrics, Leadership
初级 · 专项课程 · 1-3 个月

您将获得的技能: Infrastructure as Code (IaC), Cloud Management, Puppet (Configuration Management Tool), Infrastructure As A Service (IaaS), Cloud Services, Cloud Computing, Cloud Infrastructure, Virtual Machines, Software As A Service, Change Control, Terraform, System Monitoring, Incident Management, Configuration Management, Release Management, Cloud Storage, Disaster Recovery, Automation, Scalability, Service Level
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: 风险管理框架, 持续监测, 软件文档, Devops, 云计算, 网站可靠性工程, 系统监控, 服务水平
中级 · 课程 · 1-3 个月

Dubai College of Tourism
您将获得的技能: Revenue Management, Restaurant Operation, Restaurant Management, Forecasting, Key Performance Indicators (KPIs), Hospitality Management, Customer Demand Planning, Revenue Forecasting, Trend Analysis, Performance Analysis, Team Management, Data Analysis, Performance Measurement, Business Metrics, Data-Driven Decision-Making
初级 · 课程 · 1-4 周
University of Illinois Urbana-Champaign
您将获得的技能: 组织战略, 运营管理, 质量控制, 制造 Operator, 业务, 运行分析, 性能分析, 绩效衡量, 持续改进流程, 营销策划, 整合营销传播, 成本会计, 业务运营, 供应链, 管理会计, 打造品牌, 供应链管理, 产品战略, 营销, 战略营销
攻读学位
中级 · 专项课程 · 3-6 个月

Board Infinity
您将获得的技能: Quality Management, Quality Management Systems, ISO 9000 Series, Statistical Process Controls, Product Quality (QA/QC), Quality Improvement, Service Improvement, Customer experience improvement, Continuous Quality Improvement (CQI), Quality Control, Continuous Improvement Process, Process Improvement, Customer Insights
初级 · 课程 · 1-4 周

Packt
您将获得的技能: Application Deployment, Windows PowerShell, Operating System Administration, Patch Management, System Monitoring, Active Directory, Software Installation, System Configuration, Microsoft Intune (Mobile Device Management Software), Microsoft Servers, Configuration Management, Microsoft Windows, Operating Systems, System Support, Package and Software Management, SQL Server Reporting Services, Network Troubleshooting, Hyper-V, Enterprise Architecture, IT Infrastructure
中级 · 专项课程 · 1-3 个月

Universidad Austral
您将获得的技能: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour
初级 · 课程 · 1-4 周