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  • Service Management

个结果,搜索词为 "service management"


  • 状态:免费试用
    免费试用
    E

    EDUCBA

    ITIL V4 Introduction to Service Management Concept

    您将获得的技能: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions

    4.7
    评分, 4.7 星,最高 5 星
    ·
    239 条评论

    初级 · 课程 · 1-3 个月

  • 状态:新
    新
    状态:预览
    预览
    C

    Coursera

    ITSM Foundations: Optimizing IT Service Management

    您将获得的技能: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, Operational Efficiency, Automation, Workflow Management

    初级 · 课程 · 1-4 周

  • 状态:免费试用
    免费试用
    E

    EDUCBA

    ITIL V4 Brief Overview of Management and Practices

    您将获得的技能: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Service Management, Security Management, Technical Services, Enterprise Architecture, Managed Services, Risk Management Framework, IT Security Architecture, Capacity Management, Release Management, Incident Management, Service Level

    4.9
    评分, 4.9 星,最高 5 星
    ·
    144 条评论

    中级 · 课程 · 1-4 周

  • 状态:新
    新
    P

    Packt

    Service Integration and Management (SIAM) Foundation

    您将获得的技能: Service Management, Information Technology Infrastructure Library, IT Service Management, Systems Integration, Control Objectives for Information and Related Technology (COBIT), Service Level Agreement, Supplier Relationship Management, Organizational Structure, Cross-Functional Collaboration, Governance, Process Improvement and Optimization, Risk Management, Continuous Improvement Process, Organizational Change, Lean Methodologies

    初级 · 课程 · 1-3 个月

  • C

    Coursera

    Create a services customer satisfaction process

    您将获得的技能: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing

    4.5
    评分, 4.5 星,最高 5 星
    ·
    42 条评论

    初级 · 指导项目 · 不超过 2 小时

  • 状态:新
    新
    状态:免费试用
    免费试用
    C

    Coursera

    Optimizing the Clinic: Basics of Medical Office Management

    您将获得的技能: Patient Registration, Medical Records, Medical Billing and Coding, Medical Office Procedures, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Patient Communication, Health Information Management, Revenue Cycle Management, Electronic Medical Record, Records Management, Clinical Documentation, Patient Safety, Care Coordination, Data Entry, Scheduling, Inventory Management System, Medical Terminology, Regulatory Compliance, Key Performance Indicators (KPIs), Quality Assurance

    初级 · 专项课程 · 3-6 个月

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  • 状态:新
    新
    L

    Logical Operations

    ITIL 4 Foundation

    您将获得的技能: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, IT Management, Change Control, Information Technology Operations, Information Technology, Service Level, Operations Management, Technical Support and Services, Incident Management, Governance, Technical Management, Help Desk Support, Asset Management, Operations, Automation

    初级 · 专项课程 · 1-3 个月

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  • 状态:免费试用
    免费试用
    E

    ESSEC Business School

    酒店管理:分销、收入和需求管理

    您将获得的技能: 数据驱动的决策制定, 财务分析, 接待服务, 业务建模, 战略营销, 竞争分析, 酒店管理, 营销渠道, 预测, 财务预测, 预算, 资产管理, 目标市场, 创造需求, 利益攸关方沟通, 战略规划, 营销, 数字化营销, 酒店 Operator, 收入管理

    4.6
    评分, 4.6 星,最高 5 星
    ·
    2221 条评论

    初级 · 专项课程 · 3-6 个月

  • 状态:免费试用
    免费试用
    E

    EDUCBA

    ITIL V4 Certification Preparation

    您将获得的技能: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Technical Management, Security Management, Technical Services, Enterprise Architecture, Continuous Improvement Process, Service Design, Managed Services, Agile Methodology, Governance, Risk Management Framework, Quality Improvement, Organizational Structure, Strategic Partnership

    4.7
    评分, 4.7 星,最高 5 星
    ·
    397 条评论

    初级 · 专项课程 · 3-6 个月

  • 状态:新
    新
    L

    Logical Operations

    ITIL 4: Management Practices

    您将获得的技能: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, Service Level, Incident Management, IT Management, Change Control, Information Technology Operations, Information Technology, Operations Management, Technical Support and Services, Technical Management, Help Desk Support, Asset Management, Operations

    混合 · 课程 · 1-4 周

  • 状态:新
    新
    状态:免费试用
    免费试用
    P

    Packt

    Leadership & Management Training for Tech Managers

    您将获得的技能: Delegation Skills, Meeting Facilitation, Process Optimization, Organizational Change, Technical Management, Virtual Teams, Conflict Management, Team Management, People Management, Leadership and Management, Leadership Development, Project Management, Performance Management, Time Management, Personal Development, Relationship Building, Human Resources Management and Planning, Teamwork, Communication, Organizational Leadership

    中级 · 专项课程 · 1-3 个月

  • 状态:新
    新
    L

    Logical Operations

    ITIL 4: Foundations and Framework

    您将获得的技能: Information Technology Infrastructure Library, Service Management, IT Service Management, Information Technology, Information Technology Operations, Service Level, Operations Management, Asset Management, Operations

    混合 · 课程 · 1-4 周

是什么让您今天来到 Coursera?

与 service management 相关的搜索

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customer service management
jira service management
itil v4 introduction to service management concept
itsm foundations: optimizing it service management
food service management
mobile device management
service operations management
1234…834

总之,以下是 10 最受欢迎的 service management 课程

  • ITIL V4 Introduction to Service Management Concept: EDUCBA
  • ITSM Foundations: Optimizing IT Service Management: Coursera
  • ITIL V4 Brief Overview of Management and Practices: EDUCBA
  • Service Integration and Management (SIAM) Foundation: Packt
  • Create a services customer satisfaction process: Coursera
  • Optimizing the Clinic: Basics of Medical Office Management: Coursera
  • ITIL 4 Foundation: Logical Operations
  • 酒店管理:分销、收入和需求管理: ESSEC Business School
  • ITIL V4 Certification Preparation: EDUCBA
  • ITIL 4: Management Practices: Logical Operations

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