筛选依据
主题必需的
语言必需的
在整个课程(说明和评估)中使用的语言。
了解产品必需的
级别必需的
课程长度必需的
技能必需的
字幕必需的
教师必需的
“service management” 的结果
- 状态:新状态:免费试用
您将获得的技能: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions
- 状态:新状态:免费试用
您将获得的技能: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Enterprise Architecture, Risk Management Framework, IT Infrastructure, IT Security Architecture, Capacity Management, Problem Management, Release Management, Incident Management
- 状态:预览
Starweaver
您将获得的技能: Team Motivation, Delegation Skills, Performance Management, Employee Performance Management, Management Training And Development, Emotional Intelligence, People Management, Team Building, Cultural Sensitivity, Leadership Development, Leadership, Communication Strategies, Collaboration, Cross-Functional Collaboration
Coursera Project Network
您将获得的技能: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
- 状态:新状态:预览
Coursera Instructor Network
您将获得的技能: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management, Prioritization
- 状态:新状态:免费试用
您将获得的技能: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Security Management, Enterprise Architecture, Continuous Improvement Process, Service Design, Agile Methodology, Governance, Risk Management Framework, Quality Improvement, Organizational Structure, Strategic Partnership, IT Infrastructure
是什么让您今天来到 Coursera?
- 状态:免费试用
ESSEC Business School
您将获得的技能: 财务分析, 业务建模, 战略营销, 利益攸关方沟通, 数据驱动的决策制定, 营销渠道, 竞争分析, 接待服务, 酒店 Operator, 财务预测, 数字化营销, 预算, 资产管理, 创造需求, 收入管理, 战略规划, 目标市场, 预测, 酒店管理, 营销
- 状态:预览
Board Infinity
您将获得的技能: Quality Management, ISO 9000 Series, Statistical Process Controls, Product Quality (QA/QC), Quality Improvement, Service Improvement, Customer experience improvement, Continuous Quality Improvement (CQI), Quality Control, User Feedback, Kaizen Methodology, Operational Excellence, Continuous Improvement Process, Process Improvement, Six Sigma Methodology
- 状态:免费试用
University of Maryland, College Park
您将获得的技能: Construction Management, Project Controls, Construction, Project Schedules, Energy and Utilities, Project Risk Management, Cost Estimation, Construction Engineering, Cost Management, Sustainable Architecture, Change Control, Contract Management, Engineering Management, Project Management, Timelines, Scheduling, Sustainable Technologies, Facility Management, Leadership Development, Communication Planning
- 状态:免费试用
University of Colorado Boulder
您将获得的技能: 利益攸关方沟通, 利益相关者管理, Scrum(软件开发), 采购, 项目关闭, Agile 方法论, 敏捷项目管理, 供应商管理, 项目时间表, 质量管理, 用户故事, 团队管理, 项目范围界定, 制定计划, 里程碑(项目管理), 工程管理, 项目规划, 项目管理, 团队领导, 风险管理
- 状态:新状态:免费试用
Starweaver
您将获得的技能: Revenue Management, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality Management, Cost Control, Hospitality, Financial Statements, Budgeting, Financial Analysis, Performance Measurement, Financial Forecasting, Variance Analysis, Business Metrics, Operating Budget, Financial Management, Innovation, Hotels and Accommodations, Service Management, Financial Planning
- 状态:免费试用
CVS Health
您将获得的技能: 冲突管理, 积极倾听, 事务处理, 沟通, 收银机操作, 解决客户投诉, 根源分析, 解决问题, 时间管理, 同理心, 零售店运营, 降级技巧, 非语言交流, 客户服务
与 service management 相关的搜索
总之,以下是 10 最受欢迎的 service management 课程
- ITIL V4 Introduction to Service Management Concept: EDUCBA
- ITIL V4 Brief Overview of Management and Practices: EDUCBA
- Management Skills for New Managers: Starweaver
- Create a services customer satisfaction process: Coursera Project Network
- ITSM Foundations: Optimizing IT Service Management: Coursera Instructor Network
- ITIL V4 Certification Preparation: EDUCBA
- 酒店管理:分销、收入和需求管理: ESSEC Business School
- Quality Improvement and Management: Board Infinity
- Construction Management Fundamentals: University of Maryland, College Park
- 项目管理: University of Colorado Boulder