
您将获得的技能: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions
初级 · 课程 · 1-3 个月

您将获得的技能: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Enterprise Architecture, Risk Management Framework, IT Infrastructure, IT Security Architecture, Capacity Management, Problem Management, Release Management, Incident Management
中级 · 课程 · 1-4 周

您将获得的技能: Service Management, Information Technology Infrastructure Library, IT Service Management, Systems Integration, Control Objectives for Information and Related Technology (COBIT), Supplier Relationship Management, Strategic Sourcing, Culture Transformation, Cross-Functional Collaboration, Governance, Process Improvement and Optimization, Risk Management, Continuous Improvement Process, Performance Measurement, Lean Methodologies
初级 · 课程 · 1-3 个月

Starweaver
您将获得的技能: Team Motivation, Delegation Skills, Performance Management, Employee Performance Management, Management Training And Development, Emotional Intelligence, People Management, Team Building, Cultural Sensitivity, Leadership Development, Leadership, Communication Strategies, Collaboration, Cross-Functional Collaboration
初级 · 课程 · 1-4 周

您将获得的技能: Email Security, File Management, Control Panels, Web Analytics and SEO, MySQL, Apache, Cloud Hosting, Public Key Infrastructure, User Accounts, Data Security, Encryption, Database Management, Web Servers, Email Automation, System Configuration, PHP (Scripting Language), Server Administration, Performance Tuning, Servers, Content Management
初级 · 专项课程 · 1-3 个月

您将获得的技能: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
初级 · 指导项目 · 不超过 2 小时

ESSEC Business School
您将获得的技能: 业务建模, 财务分析, 战略营销, 利益攸关方沟通, 财务预测, 预测, 数据驱动的决策制定, 竞争分析, 目标市场, 收入管理, 酒店管理, 数字化营销, 接待服务, 预算, 资产管理, 创造需求, 战略规划, 营销, 营销渠道, 酒店 Operator
初级 · 专项课程 · 3-6 个月

您将获得的技能: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Information Technology Architecture, Technical Management, Security Management, Enterprise Architecture, Continuous Improvement Process, Service Design, Agile Methodology, Governance, Risk Management Framework, Quality Improvement, Organizational Structure, IT Infrastructure, Strategic Partnership
初级 · 专项课程 · 3-6 个月

University of Minnesota
您将获得的技能: 需求分析, 云计算, IT 管理, 项目管理, 信息技术, 系统分析, 业务系统, 商业技术, 技术解决方案, 批判性思维, 变革管理, 技术战略, 业务要求, 供应链系统, 系统实施, 用户需求文件, 组织变革, 业务系统分析, 企业资源规划, 网络安全
初级 · 专项课程 · 3-6 个月

您将获得的技能: IT Service Management, Service Management, Digital Transformation, Information Technology Infrastructure Library, IT Management, Communication Strategies, Stakeholder Communications, Management Training And Development, Enterprise Application Management, Technology Strategies, Organizational Strategy, Business Operations, Customer experience improvement, Continuous Improvement Process
初级 · 课程 · 3-6 个月
您将获得的技能: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management, Prioritization
初级 · 课程 · 1-4 周

您将获得的技能: Service Management, Information Technology Infrastructure Library, IT Management, Service Design, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Organizational Strategy, Continuous Improvement Process
中级 · 课程 · 1-4 周