获得晋升所需的知识和技能。
此角色有 US$61,568 工资中位数¹.
A Computer Support Specialist provides technical help, resolving IT issues with hardware, software, and networks using Windows and Linux systems.
此角色有 US$61,568 工资中位数¹.
提供方
此角色有 US$59,776 工资中位数¹.
A Technical Support Engineer resolves customer issues, ensuring product functionality and satisfaction through troubleshooting and support expertise.
此角色有 US$59,776 工资中位数¹.
提供方
IBM
课程
Knowledge Accelerators
课程
Johns Hopkins University
专项课程
Johns Hopkins University
课程
Johns Hopkins University
专项课程
IBM
专项课程
Knowledge Accelerators
课程
IBM
课程
Pearson
专项课程
课程
课程
课程
在整个课程(说明和评估)中使用的语言。
Google Cloud
您将获得的技能: Service Level, Product Support, Google Cloud Platform, Help Desk Support, Technical Support and Services, Technical Support, Cloud Services, Service Management, Personally Identifiable Information, Issue Tracking, Information Privacy, Technical Communication, Problem Management
初级 · 课程 · 1-4 周
您将获得的技能: Product Support, End User Training and Support, Help Desk Support, Technical Support, Technical Support and Services, Service Level, Cloud Services, Cloud Solutions, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information
初级 · 课程 · 1-4 周
Google Cloud
您将获得的技能: Gmail, Google Workspace, Issue Tracking, Help Desk Support, System Support, Desktop Support, Technical Support, Email Security, Data Access, Event Monitoring, File Management
初级 · 课程 · 1-4 周
Coursera Project Network
您将获得的技能: User Accounts, Law, Regulation, and Compliance, Team Management, Regulation and Legal Compliance, Account Management, Software As A Service, Software Installation, Customer Relationship Management (CRM) Software, Help Desk Support, Social Media Management
初级 · 指导项目 · 不超过 2 小时