
初级 · 课程 · 1-3 个月

University of Arizona
您将获得的技能: Integrated Marketing Communications, Media and Communications, Marketing Communications, Brand Strategy, Brand Marketing, Branding, Marketing, Brand Management, Marketing Strategies, Strategic Marketing, Marketing Effectiveness, Strategic Communication, Social Media Strategy, Content Marketing, Social Media Marketing, Direct Marketing, Product Marketing, Marketing Strategy and Techniques, Communication, Digital Marketing
初级 · 专项课程 · 3-6 个月

Logical Operations
您将获得的技能: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention
混合 · 课程 · 1-3 个月

您将获得的技能: AI Personalization, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Strategy, Customer Relationship Management, Workflow Management, Sales, Customer Insights, Customer Data Management, AI Enablement, AI Workflows, Data-Driven Decision-Making, Microsoft Copilot, Debugging, Data Ethics, Responsible AI, Data Validation, Information Privacy, Quality Assurance
高级设置 · 课程 · 1-4 周

您将获得的技能: Customer Retention, Brand Awareness, Planning, Brainstorming, User Feedback, Timelines, Stakeholder Communications, Cross-Functional Team Leadership, Team Performance Management, Business Planning, Meeting Facilitation, HubSpot CRM, Customer Relationship Management (CRM) Software, Customer experience strategy (CX), Team Leadership, Project Planning, Looker (Software), Dashboard, Kanban Principles, Marketing
中级 · 专项课程 · 1-3 个月

Coursera
您将获得的技能: Email Marketing, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Data Management, Marketing Automation, Customer Analysis, Marketing Operations, Campaign Management, Marketing Analytics, Data Integration, Workflow Management
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer Data Management
初级 · 课程 · 1-4 周

Harvard Business Review
您将获得的技能: Marketing Planning, Customer experience strategy (CX), Customer Engagement, Value Propositions, Customer Relationship Building, Marketing Strategies, Target Market, Marketing Strategy and Techniques, Customer Insights, Team Building, Marketing Communications, Market Research, Customer Support, Global Marketing, Consumer Behaviour
中级 · 课程 · 1-4 周

HubSpot Academy
您将获得的技能: Sales Presentation, Sales Enablement, Sales Management, Lead Generation, HubSpot CRM, Data Visualization, Persona Development, Sales Training, Technical Sales, Sales Strategy, Sales Pipelines, Sales Process, Customer Relationship Building, Sales Development, Target Audience, Data-Driven Decision-Making, Sales, Prospecting and Qualification, Customer Relationship Management (CRM) Software, Dashboard
初级 · 专业证书 · 3-6 个月

HubSpot Academy
您将获得的技能: Sales Management, Sales Enablement, HubSpot CRM, Data Visualization, Prospecting and Qualification, Sales Presentations, Persona Development, Sales Process, Inside Sales, Sales Strategy, Lead Generation, Sales Development, Employee Onboarding, Service Level Agreement, Sales Pipelines, Sales Prospecting, Sales, Employee Coaching, Target Audience, Customer Success Management
初级 · 专业证书 · 3-6 个月

您将获得的技能: Key Performance Indicators (KPIs), Budget Management, Performance Analysis, Financial Management, Financial Data, Account Strategy, Data Analysis, Account Management, Analytics, Data-Driven Decision-Making, Customer Analysis, Data Visualization Software, Customer Data Management, Power BI, Microsoft Copilot, Data Collection, Data Processing, Strategic Decision-Making, Microsoft Excel
高级设置 · 课程 · 1-4 周

University of California, Irvine
您将获得的技能: 利益相关者的参与, Salesforce, 自动化, 数据管理, Data Management, 基于云的集成, 账户管理, 销售开发, 客户参与, 营销自动化, 客户沟通管理, 用户关系管理, 营销管理, 安全管理, 客户关系管理 (CRM) 软件, 业务报告, 销售管道, 数据安全, 销售支持, 用户账户, 客户成功管理
初级 · 课程 · 1-4 周