
您将获得的技能: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, Responsible AI, Prototyping, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Artificial Intelligence, AI Workflows, Data Ethics, Customer Insights, Deep Learning, Automation, Machine Learning, Natural Language Processing, Context Management
中级 · 专项课程 · 1-3 个月

CVS Health
您将获得的技能: 追加销售, 客户咨询, 沟通, 呼叫中心经验, 收银机操作, 客户服务, 事务处理, 解决客户投诉, 冲突管理, 积极倾听, 团队合作, 建立客户关系, 时间管理, 同理心, 问候客户, 零售销售, 解决问题, 降级技巧, 零售店运营, 交叉销售
初级 · 专业证书 · 3-6 个月

您将获得的技能: Microsoft Excel, Project Management Software, Collaborative Software, Spreadsheet Software, Project Management, Productivity Software, Project Planning, Data Validation
初级 · 指导项目 · 不超过 2 小时

Johns Hopkins University
您将获得的技能: Electronics, Communication Systems, Hardware Design, Digital Communications, Electronic Systems, Electrical Engineering, Digital Signal Processing, Failure Analysis, Electronic Components, Estimation, Debugging, Network Analysis, Simulation and Simulation Software
混合 · 课程 · 1-4 周
您将获得的技能: Supply Chain Management, Supply Chain Planning, Supply Chain, Inventory Management System, Demand Planning, Supply Chain Systems, Materials Management, Forecasting, Customer Demand Planning, AI Enablement, Supplier Management, Risk Mitigation, Transportation, Supply Chain, and Logistics, Risk Analysis, Business Risk Management, Automation, Risk Management, Business Process Automation
初级 · 课程 · 1-4 周
University of Virginia
您将获得的技能: 市场调查, 竞争分析, 消费者行为, 营销心理学, 价值主张, 客户洞察, 分析, 行为经济学, 客户分析, 案例研究, 收入管理, 市场动态, 全球营销
初级 · 课程 · 1-4 周

Emory University
您将获得的技能: 弹性, 生理学, 营养与饮食, 行为健康, 压力管理, 运动科学, 正念, 生物学, 健康与保健 Coach
初级 · 课程 · 1-3 个月
您将获得的技能: Healthcare Project Management, Project Risk Management, Performance Metric, Continuous Improvement Process, Risk Management, Project Coordination, Health Care Procedure and Regulation, Project Management Software, Workflow Management, Project Management, Collaboration, Team Building, Project Implementation, Regulatory Affairs, Compliance Management, Operational Efficiency
中级 · 课程 · 1-4 周

Akamai Technologies, Inc.
您将获得的技能: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Ubuntu, Routing Protocols, Database Design, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Database Theory, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, Python Programming, Data Analysis, Software Development
初级 · 专业证书 · 3-6 个月

Coursera
您将获得的技能: Persona Development, Customer Relationship Management (CRM) Software, Customer Insights, Customer Data Management, Target Audience, Target Market, Marketing Strategies, Consumer Behaviour, Market Analysis, Social Media, Product Knowledge, Research
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: AI Personalization, Generative AI, Personalized Service, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, AI Enablement, LLM Application, Natural Language Processing
初级 · 课程 · 1-4 周

您将获得的技能: Business Analysis, Stakeholder Management, Project Planning, Project Closure, Project Implementation, Requirements Management, Project Scoping, Project Schedules, Risk Management, Resource Management, Team Leadership, Work Breakdown Structure, Communication, Sprint Retrospectives, Kanban Principles, Risk Management Framework, Continuous Improvement Process, User Story, Problem Solving, Critical Thinking
中级 · 专项课程 · 1-3 个月