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  • Help Desk Support

个结果,搜索词为 "help desk support"


  • A

    Alex Genadinik

    Customer Service, Customer Support, Customer Experience

    您将获得的技能: Active Listening, Customer experience improvement, Customer Retention, Empathy, Customer Service, Customer and Client Support, Surveys, Non-Verbal Communication, Market Research, Customer Support, Survey Creation, Customer experience strategy (CX), Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis

    初级 · 专项课程 · 3-6 个月

  • P

    Packt

    Peripherals, Operating Systems, and Display Technologies

    您将获得的技能: Peripheral Devices, Network Troubleshooting, Desktop Support, Computer Displays, USB, TCP/IP, Virtual Local Area Network (VLAN), Operating System Administration, Hardware Troubleshooting, Mac OS, Microsoft Windows, General Networking, Technical Support, Network Infrastructure, System Support, Local Area Networks, Network Protocols, Network Routers, Computer Hardware, Operating Systems

    中级 · 课程 · 1-3 个月

  • P

    Pearson

    Cisco Certified Support Technician IT Support - 100-140

    您将获得的技能: Cyber Threat Intelligence, Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Desktop Support, Threat Management, Help Desk Support, Network Support, Cloud Services, Cybersecurity, Mac OS, Computer Hardware, Microsoft Windows, Technical Support and Services, Electrical Safety, IT Management, Cloud Security

    4.7
    评分, 4.7 星,最高 5 星
    ·
    18 条评论

    初级 · 专项课程 · 1-3 个月

  • J

    Johns Hopkins University

    医疗保健信息技术支持

    您将获得的技能: Encryption, 客户支持, 电子病历, 服务台支持, 健康技术, 临床信息学, 健康信息管理, 桌面支持, 病人沟通, 医疗隐私, 医疗保健, 系统支持, 技术支持, 加密, 患者安全, 遵守《健康保险可携性与责任法案》(HIPAA), 个人身份信息, 最终用户培训和支持, 远程保健, 安全意识, 医疗设备

    4.7
    评分, 4.7 星,最高 5 星
    ·
    1433 条评论

    初级 · 专项课程 · 3-6 个月

  • P

    Packt

    Apple Certified Support Professional 10.14

    您将获得的技能: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), File Management, TCP/IP, User Provisioning, Data Security, System Configuration, Apple software proficiency, Network Protocols, Operating System Administration, Network Administration, Network Support, Software Installation, Data Management, Unix Commands, Unix, Application Performance Management

    4.7
    评分, 4.7 星,最高 5 星
    ·
    16 条评论

    初级 · 专项课程 · 1-3 个月

  • A

    Alex Genadinik

    Introduction To Customer Service And Customer Support

    您将获得的技能: Customer experience improvement, Customer and Client Support, Customer Service, Customer Support, Communication Strategies, Communication, Customer Complaint Resolution, Customer Engagement, Personalized Service, Active Listening, Customer Insights, Conflict Management, Social Media Management

    混合 · 课程 · 1-4 周

  • C

    Coursera

    Advanced ITSM with ServiceNow: Optimizing IT Operations

    您将获得的技能: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Issue Tracking, Configuration Management, Computer Security Incident Management, Self Service Technologies, Change Requests, Automation, Service Level, Problem Solving, Design, Order Fulfillment

    4.6
    评分, 4.6 星,最高 5 星
    ·
    10 条评论

    初级 · 课程 · 1-4 周

  • P

    Packt

    Linux Troubleshooting Course with Real Life Examples

    您将获得的技能: Hardening, Performance Tuning, Unix Commands, Ubuntu, Debugging, Service Management, User Accounts, OS Process Management, Scripting, Cloud Deployment

    4.3
    评分, 4.3 星,最高 5 星
    ·
    12 条评论

    初级 · 专项课程 · 1-3 个月

  • A

    Akamai Technologies, Inc.

    Akamai Customer Consulting and Support

    您将获得的技能: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Operating System Administration, Routing Protocols, Database Design, Application Development, Network Architecture, Unix, Linux Commands, TCP/IP, Database Theory, Web Design and Development, Cascading Style Sheets (CSS), Web Development, Data Structures, Python Programming, Data Analysis, Software Development

    4.7
    评分, 4.7 星,最高 5 星
    ·
    361 条评论

    初级 · 专业证书 · 3-6 个月

  • M

    Microsoft

    Microsoft Cloud Support Associate

    您将获得的技能: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support, Hardware Troubleshooting, System Monitoring, Disaster Recovery, Cloud Computing, Network Protocols

    4.7
    评分, 4.7 星,最高 5 星
    ·
    1575 条评论

    初级 · 专业证书 · 3-6 个月

  • G

    Google

    Google IT Automation with Python

    您将获得的技能: Git (Version Control System), GitHub, Version Control, Infrastructure as Code (IaC), Debugging, Bash (Scripting Language), Test Automation, Puppet (Configuration Management Tool), Infrastructure As A Service (IaaS), Cloud Services, Technical Communication, Web Services, Email Automation, Automation, Python Programming, Interviewing Skills, Applicant Tracking Systems, Configuration Management, Program Development, Programming Principles

    4.8
    评分, 4.8 星,最高 5 星
    ·
    5.4万 条评论

    高级设置 · 专业证书 · 3-6 个月

  • I

    IBM

    Generative AI for Customer Support

    您将获得的技能: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, Responsible AI, Real Time Data, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Artificial Intelligence, AI Workflows, Data Ethics, Customer Insights, AI Personalization, Automation, Machine Learning, Natural Language Processing, Context Management

    4.7
    评分, 4.7 星,最高 5 星
    ·
    1.1万 条评论

    中级 · 专项课程 · 1-3 个月

1234…553

总之,以下是 10 最受欢迎的 help desk support 课程

  • Customer Service, Customer Support, Customer Experience: Alex Genadinik
  • Peripherals, Operating Systems, and Display Technologies: Packt
  • Cisco Certified Support Technician IT Support - 100-140: Pearson
  • 医疗保健信息技术支持: Johns Hopkins University
  • Apple Certified Support Professional 10.14: Packt
  • Introduction To Customer Service And Customer Support: Alex Genadinik
  • Advanced ITSM with ServiceNow: Optimizing IT Operations: Coursera
  • Linux Troubleshooting Course with Real Life Examples: Packt
  • Akamai Customer Consulting and Support: Akamai Technologies, Inc.
  • Microsoft Cloud Support Associate: Microsoft

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