
University of Colorado Boulder
您将获得的技能: 文化多样性, 沟通策略, 人力资源, 目标市场, 组织战略, 营销策略, 商业营销, 组织结构, 跨文化能力, 管理培训与发展, 市场机遇, 人力资源管理与规划, 文化, 全球营销, B2B 销售
初级 · 课程 · 1-3 个月

Knowledge Accelerators
您将获得的技能: 改善客户体验, 流程管理, 客户服务, 客户支持, 服务台支持, 人际沟通, 技术支持与服务, 批判性思维和解决问题, 解决客户投诉, 用户关系管理, 解决问题, 客户参与, 问候客户, 同理心, 沟通
初级 · 课程 · 1-3 个月

Coursera
您将获得的技能: HubSpot CRM, Team Building, Customer Relationship Management (CRM) Software, Team Management, Business Reporting, Marketing Automation, Email Marketing, Customer Data Management, Sales Enablement, Marketing, Customer Service
初级 · 指导项目 · 不超过 2 小时

IE Business School
您将获得的技能: 供应链规划, 促销策略, 客户体验战略(CX), 商品销售, 战略伙伴关系, 消费者行为, 冲突管理, 跨渠道营销, 营销渠道, 电子商务, 增长战略, 零售管理, 供应商关系管理, 市场机遇, 市场动态, 零售销售, 公司名称, 供应链
初级 · 课程 · 1-4 周

Salesforce
您将获得的技能: 销售流程, Salesforce, 客户服务, 客户支持, 数据驱动的决策制定, 销售策略, 客户关系管理 (CRM) 软件, 业务报告, 销售业务, 数据可视化, 销售管理, 客户成功管理, 仪表板
初级 · 课程 · 1-4 周

您将获得的技能: Sales Presentation, Selling Techniques, Target Audience, Customer Relationship Building, General Sales Practices, Closing (Sales), Business-To-Consumer, Sales, Communication, Company, Product, and Service Knowledge, Sales Strategy, Product Promotion, Customer Engagement, Product Demonstration, Brand Loyalty, Rapport Building, Consumer Behaviour
中级 · 课程 · 1-4 周

您将获得的技能: Customer Analysis, User Feedback, Contextual Advertising
初级 · 课程 · 1-4 周

您将获得的技能: Sales Presentation, Overcoming Objections, Value Propositions, Presentations, Sales, Sales Process, Persuasive Communication, Influencing, Negotiation, Communication, Public Speaking, Interviewing Skills, Customer Insights, Rapport Building
初级 · 课程 · 1-4 周

IE Business School
您将获得的技能: Market Opportunities, Market Analysis, Competitive Analysis, Marketing Management, Market Intelligence, Strategic Decision-Making, Customer Analysis, Marketing Strategies, Marketing, Marketing Planning, Strategic Thinking, Business Strategy, Analysis, Business Analysis, Strategic Planning
初级 · 课程 · 1-4 周

您将获得的技能: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Relationship Building, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis
初级 · 专项课程 · 1-3 个月

Khalifa University
您将获得的技能: AI Personalization, Sales Enablement, Customer Data Management, Customer experience improvement, Predictive Analytics, AI Product Strategy, Customer Insights, Customer Engagement, Advanced Analytics, Large Language Modeling, Fraud detection, Self Service Technologies, Artificial Intelligence, Data Integration, Change Management
初级 · 课程 · 1-3 个月

您将获得的技能: Customer Relationship Management, Customer experience strategy (CX), Brand Loyalty, Customer Data Management, Customer Analysis, Customer Engagement, Organizational Strategy, Business Strategy, Competitive Analysis, Business Analysis, Analysis, Auditing, Market Analysis
混合 · 课程 · 1-4 周