客户旅程课程
客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理（CRM）软件、旅程映射工具和解析平台等工具，帮助您跟踪客户互动并衡量策略的有效性。
热门客户旅程课程与认证
您将获得的技能: Google Cloud Platform, Product Support, Help Desk Support, End User Training and Support, Technical Support, Technical Support and Services, Service Level, Cloud Management, Cloud Services, Technical Communication, Issue Tracking
您将获得的技能: Product Support, End User Training and Support, Help Desk Support, Technical Support, Technical Support and Services, Service Level, Cloud Services, Cloud Solutions, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information
您将获得的技能: User Feedback, Employee Surveys, Customer Insights, Customer experience improvement, Microsoft 365, Market Research, User Research, Target Audience, Key Performance Indicators (KPIs), Data Analysis Software, Marketing
状态：预览您将获得的技能: Cloud Deployment, Cloud Management, Identity and Access Management, Cloud Computing, Cloud Services, Google Cloud Platform, Cloud Security, Cloud Infrastructure, Cloud Applications, Cloud Storage
状态：预览Universiteit Leiden
您将获得的技能: 患者评估, 可视化（计算机制图）, 临床评估, 普通外科, 医学影像, 生理学, 医学术语, 解剖学, 病理学, 放射诊断学
状态：免费试用您将获得的技能: AI Product Strategy, Product Improvement, Customer Insights, Customer Analysis, Generative AI, Marketing Analytics, Analytics, Management Reporting, Data Analysis, Dashboard, Data Collection, Performance Metric
状态：新状态：免费试用AI Business School
您将获得的技能: Prompt Engineering, Generative AI, AI Personalization, Large Language Modeling, Artificial Intelligence, ChatGPT, AI Enablement, Training Programs, AI Workflows, Personalized Service, AI Product Strategy, LLM Application, Customer Service, Customer experience improvement, Self Service Technologies, Ideation, Automation, Business Transformation, Innovation
您将获得的技能: Google Gemini, Google Cloud Platform, Customer Analysis, Cloud Management, Applied Machine Learning, Jupyter, Cloud Applications, LLM Application, Text Mining, Machine Learning, Business Reporting, SQL
您将获得的技能: Python 程序设计, Prompt Engineering, 测试案例, User Flow, 客户支持, ChatGPT, OpenAI 应用程序接口, 开发环境, 应用编程接口 (API), 调试, 客户服务, LLM 申请
状态：预览Yale University
您将获得的技能: 高等教育, 古代历史, 文化多样性, 世界历史, 欧洲历史, 文科, 叙事, 艺术史
状态：新状态：免费试用AI Business School
您将获得的技能: Agentic Workflows, AI Workflows, Generative AI Agents, Productivity, Workflow Management, No-Code Development, AI Orchestration, AI Enablement, AI Personalization, Self Service Technologies, Artificial Intelligence, Generative AI, Customer Service, Digital Transformation, Automation, Operational Efficiency, Responsible AI, Innovation, Initiative and Leadership
Coursera
您将获得的技能: Python 程序设计, 云 API, 生成式人工智能, Google 云端平台, 分类算法, Jupyter, LLM 申请, 自然语言处理, 应用编程接口 (API), 文本挖掘
与 customer journey 相关的搜索
总之，以下是 10 最受欢迎的 customer journey 课程
- Google Cloud Customer Care Fundamentals - Bahasa Indonesia: Google Cloud
- Google Cloud Customer Care Fundamentals-Português Brasileiro: Google Cloud
- Create a Customer Service Survey in Microsoft Forms: Coursera
- Preparing for Your Associate Cloud Engineer Journey 日本語版: Google Cloud
- 腹部和骨盆解剖学；从基础到临床的旅程。 : Universiteit Leiden
- GenAI for Customer Analytics and Insights with JUNE: Coursera
- Practical AI and prompting for customer care professionals: AI Business School
- Analyze Customer Reviews with Gemini Using Python Notebooks: Google Cloud
- 用 Python 提供客户服务： 使用 ChatGPT 构建聊天机器人: Coursera
- 西方基督教之旅：从受迫害的信仰到全球性宗教（200 - 1650 年）: Yale University
