
您将获得的技能: Cold Calling, Selling Techniques, Closing (Sales), Overcoming Objections, Sales Presentation, Sales, Sales Process, Sales Prospecting, Lead Generation, Telephone Skills, Customer Relationship Building, Active Listening, Communication Strategies, Customer Engagement
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 积极倾听, 客户服务, 冲突管理, 数据录入, 时间管理, 呼叫中心经验, 解决客户投诉, 建立客户关系, 向上销售, 问候客户, 降级技巧, 团队合作, 交流, 面试技巧, 事务处理, 零售店运营, 同理心, 收银机操作, 成长意识, 交叉销售
初级 · 专业证书 · 3-6 个月

Logical Operations
您将获得的技能: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention
混合 · 课程 · 1-3 个月

您将获得的技能: Overcoming Objections, Consultative Selling, Coaching, Sales Strategy, Sales Training, Sales Prospecting, Collaboration, Consumer Behaviour, Diversity Awareness, Cultural Sensitivity, Upselling, Customer Relationship Management, Virtual Teams, Sales Presentation, Sales Pipelines, Negotiation, Business Communication, Communication Strategies, Virtual Networking, Interpersonal Communications
初级 · 专项课程 · 1-3 个月

CVS Health
您将获得的技能: 客户服务, 个人发展, 客户咨询, 团队合作, 解决问题, 解决客户投诉, 时间管理, 呼叫中心经验, 数据录入, 情商, 降级技巧, 客户数据管理, 交流, 性能指标, 语言交流技能, 呼入电话, 问候客户, 成长意识
初级 · 课程 · 1-3 个月

Logical Operations
您将获得的技能: Customer Service, Greeting Customers, Workflow Management, Sales Strategy, Customer Support, Customer and Client Support, Customer experience improvement, Leadership, Cross Selling, Sales Support, Team Leadership, Active Listening, Customer Complaint Resolution, Organizational Skills, Stress Management, Verbal Communication Skills, Customer Communications Management, Communication, Conflict Management, Needs Assessment
混合 · 课程 · 1-3 个月

University of California, Davis
您将获得的技能: 沟通策略, 数据驱动决策, 电话营销, 创造商机, 活动管理, 目标受众, 建立客户关系, 电子邮件营销, 直销, 筹资
初级 · 课程 · 1-4 周
Georgia Institute of Technology
您将获得的技能: 英语, 电话技能, 交流, 语言能力, 语言交流技能, 专业精神, 词汇
混合 · 课程 · 1-4 周

Alex Genadinik
您将获得的技能: Active Listening, Customer experience improvement, Customer Retention, Empathy, Customer Service, Customer and Client Support, Surveys, Non-Verbal Communication, Market Research, Customer Support, Survey Creation, Customer experience strategy (CX), Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
初级 · 专项课程 · 3-6 个月

您将获得的技能: Marketo, Marketing Automation, Email Automation, Marketing Operations, Campaign Management, Style Guides, HubSpot CRM, Performance Analysis, Marketing Analytics, Compliance Auditing, Marketing Strategies, Performance Measurement, Lead Generation, Performance Metric, Brand Management, Customer Relationship Management, Benchmarking, Analytics, Data Import/Export
初级 · 课程 · 1-3 个月

SkillsBooster Academy
您将获得的技能: Prompt Engineering, Email Marketing, Email Automation, Microsoft Copilot, Marketing Automation, Data Ethics, Business Marketing, Generative AI, Search Engine Optimization, Content Marketing, Google Gemini, Prompt Patterns, Multimodal Prompts, ChatGPT, Search Engine Marketing, Digital Marketing, Deepseek, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Sales
初级 · 专项课程 · 3-6 个月

您将获得的技能: Sales Presentations, Dashboard, B2B Sales, Root Cause Analysis, Rapport Building, Product Demonstration, Empathy & Emotional Intelligence, Solution Selling, User Feedback, Strategic Partnership, Sales Strategy, Sales Process, Customer Relationship Management (CRM) Software, Emotional Intelligence, Composure, Problem Solving, Selling Techniques, Sales, Responsible AI, Negotiation
中级 · 专项课程 · 3-6 个月