个结果，搜索词为 "customer advocacy"
状态：免费试用您将获得的技能: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media
状态：免费试用Coursera
您将获得的技能: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
状态：新状态：预览Logical Operations
您将获得的技能: Customer Service, Greeting Customers, Workflow Management, Sales Strategy, Customer Support, Customer and Client Support, Customer experience improvement, Leadership, Cross Selling, Sales Support, Team Leadership, Active Listening, Customer Complaint Resolution, Organizational Skills, Stress Management, Verbal Communication Skills, Customer Communications Management, Communication, Conflict Management, Needs Assessment
状态：新状态：免费试用Harvard Business Review
您将获得的技能: Marketing Planning, Customer experience strategy (CX), Customer Engagement, Value Propositions, Customer Relationship Building, Marketing Strategies, Target Market, Marketing Strategy and Techniques, Customer Insights, Team Building, Marketing Communications, Market Research, Customer Support, Global Marketing, Consumer Behaviour
状态：新状态：预览Logical Operations
您将获得的技能: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention
状态：免费试用CVS Health
您将获得的技能: 追加销售, 沟通, 事务处理, 数据输入, 呼叫中心经验, 建立客户关系, 面试技巧, 团队合作, 积极倾听, 时间管理, 客户服务, 同理心, 问候客户, 交叉销售, 成长意识, 降级技巧, 零售店运营, 解决客户投诉, 冲突管理, 收银机操作
是什么让您今天来到 Coursera？
状态：新您将获得的技能: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Employee Onboarding, Customer experience improvement, Company, Product, and Service Knowledge, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Operational Excellence, Product Knowledge, Customer Insights, Smart Goals
状态：免费试用CVS Health
您将获得的技能: 追加销售, 沟通, 收银机操作, 呼叫中心经验, 事务处理, 客户咨询, 解决问题, 建立客户关系, 团队合作, 积极倾听, 时间管理, 同理心, 问候客户, 客户服务, 解决客户投诉, 降级技巧, 零售店运营, 冲突管理, 交叉销售, 零售销售
状态：新状态：免费试用您将获得的技能: Email Marketing, Social Media Marketing, Point of Sale, Brand Loyalty, Customer Retention, Social Media Management, Customer Relationship Management, Customer Engagement, Shipping and Receiving, Customer Analysis, E-Commerce, Digital Marketing, Content Creation, Personalized Service, Employee Surveys, Process Optimization, User Feedback, Business Marketing, Contextual Advertising
状态：新状态：免费试用您将获得的技能: Customer Retention, HubSpot CRM, Brand Awareness, Surveys, Survey Creation, Marketing Analytics, Google Analytics, Customer Analysis, Customer Service, Customer Relationship Management (CRM) Software, Loyalty Programs, Customer Insights, Customer Relationship Management, Customer Data Management, A/B Testing, AI Product Strategy, Target Audience, Data Analysis, Digital Marketing, Performance Measurement
状态：新状态：免费试用您将获得的技能: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Relationship Building, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis
状态：新状态：免费试用您将获得的技能: Customer Service, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Relationship Management, Customer Engagement, Customer Data Management, Customer Insights, Digital Marketing, Trend Analysis, Data Analysis, Business Reporting
总之，以下是 10 最受欢迎的 customer advocacy 课程
- Voice of the Customer (VoC): Enhancing Experiences : Coursera
- Improving Customer Retention: Coursera
- Excellence in Customer Service (Advanced): Logical Operations
- Succeed with Customers: Harvard Business Review
- Customer Service: Logical Operations
- CVS Health 呼叫中心客户服务: CVS Health
- Mastering Customer Success: Packt
- CVS Health 零售客户服务: CVS Health
- Google Digital Customer Engagement: Google
- Customer Analytics & Intelligence: Coursera
