
University of Maryland, College Park
您将获得的技能: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Engagement, Loyalty Programs, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Consumer Behaviour, B2B Sales, Target Market, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis
初级 · 课程 · 1-4 周

University of Colorado Boulder
您将获得的技能: 物联网, 项目规划, 机器学习算法, 监督学习, 无监督学习, 新产品开发, 员工管理, 机器学习, 数据存储, 测量系统, 数据分析, 产品开发, 文件系统, 大数据, 分析, 产品规划, 数据预处理
攻读学位
中级 · 课程 · 1-4 周

您将获得的技能: PySpark, Apache Spark, Data Pipelines, Data Processing, AI Personalization, Dimensionality Reduction, OpenAI API, Data Manipulation, Pandas (Python Package), Data Transformation, Predictive Modeling, Unsupervised Learning, Applied Machine Learning, Scatter Plots, Embeddings, Machine Learning
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: Prompt Engineering, Email Marketing, Generative AI Agents, Persona Development, AI Personalization, ChatGPT, Customer Insights, Target Audience, Marketing Automation, Content Creation
中级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 呼叫中心经验, 沟通, 客户服务, 数据输入, 收银机操作, 面试技巧, 解决客户投诉, 积极倾听, 团队合作, 追加销售, 建立客户关系, 时间管理, 冲突管理, 事务处理, 问候客户, 同理心, 成长意识, 零售店运营, 交叉销售, 降级技巧
初级 · 专业证书 · 3-6 个月

您将获得的技能: Email Marketing, Social Media Marketing, Point of Sale, Social Media, Brand Loyalty, Customer Retention, Customer Relationship Management, Customer Engagement, Shipping and Receiving, Customer Analysis, E-Commerce, Relationship Building, Marketing Planning, Digital Marketing, Content Creation, User Feedback, Process Optimization, Content Strategy, Business Marketing, Contextual Advertising
初级 · 专项课程 · 3-6 个月

University of Virginia
您将获得的技能: 竞争分析, 数据驱动的决策制定, 企业战略, 战略领导力, 战略思维, 组织战略, 分析, 计划执行, 管理, 商业分析, 战略决策
混合 · 课程 · 1-4 周

CVS Health
您将获得的技能: 呼叫中心经验, 沟通, 情绪商数, 客户服务, 个人发展, 解决问题, 数据输入, 语言交流技能, 客户咨询, 解决客户投诉, 性能指标, 时间管理, 问候客户, 成长意识, 团队合作, 客户数据管理, 降级技巧, 呼入电话
初级 · 课程 · 1-3 个月

Coursera
您将获得的技能: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, AI Personalization, Customer Engagement, Personalized Service, Data Ethics, Automation, Business Ethics, Information Privacy, Systems Integration
中级 · 课程 · 1-4 周

Alfaisal University | KLD
您将获得的技能: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
初级 · 课程 · 1-4 周

Indian School of Business
您将获得的技能: Financial Planning, Tax Planning, Wealth Management, Income Tax, Insurance, General Finance, Financial Management, Investments, Financial Market, Loans, Budgeting, Risk Management, Goal Setting
初级 · 课程 · 1-3 个月

您将获得的技能: Project Management, Project Planning, Project Risk Management, Communication Planning, Project Documentation, Milestones (Project Management), Risk Management, Cost Management, Budgeting, Estimation, Timelines, Procurement, Technical Communication, Strategic Thinking
初级 · 课程 · 1-3 个月