
ESSEC Business School
您将获得的技能: 财务分析, 财务预测, 利益攸关方沟通, 接待服务, 业务建模, 竞争分析, 收入管理, 营销, 酒店 Operator, 数据驱动的决策制定, 营销渠道, 预算, 资产管理, 创造需求, 预测, 战略规划, 酒店管理, 数字化营销, 目标市场, 战略营销
初级 · 专项课程 · 3-6 个月

您将获得的技能: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Relationship Building, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis
初级 · 专项课程 · 1-3 个月

您将获得的技能: Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Customer Retention, Customer Relationship Building, Marketing Automation, Value Propositions, Portfolio Management, Automation, Key Performance Indicators (KPIs)
混合 · 课程 · 1-4 周

Airbus Beyond
您将获得的技能: Order Management, Supply Chain Planning, Inventory Management, Demand Planning, Order Fulfillment, Supply Chain, Inventory Control Systems, Materials Management, Inventory Control, Production Planning, Supply Management, Supply Chain Systems, Production Schedule, Material Requirements Planning, Production Management, Risk Mitigation, Supply And Demand, Billing & Invoicing, Invoicing, Change Management
初级 · 课程 · 1-3 个月

您将获得的技能: Customer Engagement, Responsible AI, Data Ethics, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Business Process Automation, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
初级 · 课程 · 1-4 周

Rutgers the State University of New Jersey
您将获得的技能: 供应链规划, 探索性数据分析, 数据可视化软件, 回归分析, 统计分析, 高级分析, 数据处理, 时间序列分析和预测, 需求规划, 客户需求规划, 预测建模, 数据收集, 数据可视化, 预测, 趋势分析, 营销分析, 预测分析
初级 · 课程 · 1-4 周

您将获得的技能: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
中级 · 课程 · 1-4 周

您将获得的技能: Market Research, Market Analysis, Marketing, Research Methodologies, Research, Research Design, Quantitative Research, Consumer Behaviour, Market Trend, Surveys, Customer Analysis, Qualitative Research, Forecasting, Price Negotiation, Analysis, Product Testing, Data Collection, Sampling (Statistics)
混合 · 课程 · 1-4 周

您将获得的技能: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
初级 · 课程 · 1-4 周

您将获得的技能: Design Thinking, Customer experience strategy (CX), Agile Product Development, Product Strategy, Product Management, User Research, Service Design, Value Propositions, Product Roadmaps, Customer Insights, User Story, Innovation, Market Opportunities, Customer Retention, Growth Strategies, Market Analysis
中级 · 课程 · 1-3 个月

您将获得的技能: Microsoft Copilot, Prompt Engineering, Customer Insights, Sales Strategy, Customer Analysis, Competitive Analysis, Sales Pipelines, Microsoft 365, Persona Development, Data Cleansing, Sales Management, Data Quality, Sales, Customer Relationship Management (CRM) Software, Anomaly Detection, Data Ethics, Generative AI, Marketing Analytics, Marketing Design, Marketing Automation
初级 · 专项课程 · 3-6 个月

Rutgers the State University of New Jersey
您将获得的技能: 供应链规划, 规划, 估算, 微软Excel, 时间序列分析和预测, 需求规划, 绩效衡量, 决策, 供应链管理, 趋势分析, 销售管理, 预测
初级 · 课程 · 1-4 周