
您将获得的技能: Help Desk Support, Desktop Support, End User Training and Support, Technical Support, Software Documentation, Technical Documentation, Network Troubleshooting, Hardware Troubleshooting, Issue Tracking
初级 · 课程 · 1-4 周
您将获得的技能: Account Management, AI Personalization, Customer Engagement, Customer Communications Management, Generative AI, Customer Insights, Prompt Engineering, Communication, Predictive Analytics, Scalability, Customer Relationship Management (CRM) Software, Email Automation, Responsible AI, Business Process Automation, Analytics, Automation
中级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: 云基础设施, 系统监控, 云计算, 数据安全, 情景测试, 网络故障排除, 系统支持, 根源分析, 亚马逊弹性计算云, 亚马逊 S3, 无服务器计算, AWS 身份和访问管理 (IAM), 需求分析, Amazon Web Services, 技术咨询, 云存储, 客户支持, 虚拟网络, 技术支持, 客户分析
初级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: Network Troubleshooting, Software Architecture, Technical Support, Solution Architecture, Amazon Web Services, Issue Tracking, End User Training and Support, Cloud Computing Architecture, Cloud Computing, Technical Communication, Artificial Intelligence, Technical Documentation
初级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: 建立客户关系, 问题管理, 事件管理, 云安全, 云服务, 云解决方案, 根源分析, Amazon Web Services, 合作, 创新, 自动化, 语言交流技能, 客户关系管理, 交流, 技术支持, 生成式人工智能, 客户支持
初级 · 课程 · 1-4 周

您将获得的技能: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, Generative AI, Self Service Technologies, ChatGPT, Customer Support, Customer Service, Customer Insights, Automation, Artificial Intelligence, Natural Language Processing, Data Security
初级 · 课程 · 1-4 周

Goodwill Industries International
您将获得的技能: 利益相关者的参与, 专业发展, 技术战略, 建立关系, 项目实施, Coach, 适应性, 新兴技术, 人才管道化, 战略伙伴关系, 建设性反馈, 劳动力发展, 虚拟团队
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Responsible AI, Generative AI, Prompt Patterns, AI Enablement, Risking, System Support, Data Ethics, System Monitoring, Technical Communication, Model Evaluation, Strategic Planning
中级 · 课程 · 1-4 周

您将获得的技能: Customer Success Management, Sales Support, Salesforce, Data Visualization, Sales Management, Customer Relationship Management (CRM) Software, Customer Support, Dashboard, Customer Service, Data-Driven Decision-Making, Business Reporting, Sales Process, Performance Analysis
初级 · 课程 · 1-4 周

Goodwill Industries International
您将获得的技能: 设定目标, 商务写作, 专业网络, Coach, 财务规划, 面试技巧, LinkedIn, 谈判, 员工入职, 客户支持, 打造品牌
初级 · 课程 · 1-4 周

AI Business School
您将获得的技能: Agentic Workflows, AI Workflows, Generative AI Agents, Productivity, Workflow Management, No-Code Development, AI Orchestration, AI Enablement, AI Personalization, Self Service Technologies, Artificial Intelligence, Generative AI, Customer Service, Digital Transformation, Automation, Operational Efficiency, Responsible AI, Innovation, Initiative and Leadership
中级 · 课程 · 1-4 周

您将获得的技能: Professional Development, Technical Support, Lifelong Learning, Desktop Support, Willingness To Learn, Product Support, End User Training and Support, System Support, Help Desk Support, Active Listening, Time Management, Growth Mindedness, Open Mindset, Interpersonal Communications, Teamwork, Relationship Building, Problem Solving, Communication
初级 · 课程 · 1-4 周