
您将获得的技能: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
初级 · 指导项目 · 不超过 2 小时

Microsoft
您将获得的技能: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Cloud Computing
初级 · 专业证书 · 3-6 个月

Amazon Web Services
您将获得的技能: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Linux, Web Applications, Information Technology, Customer Service, Software Development
初级 · 专业证书 · 3-6 个月

Johns Hopkins University
您将获得的技能: 医疗隐私, 技术支持, 健康技术, 服务台支持, 客户支持, 临床信息学, 电子病历, 患者安全, 病人沟通, 最终用户培训和支持, 遵守《健康保险便携性和责任法案》(HIPAA), Encryption, 远程保健, 桌面支持, 医疗保健, 安全意识, 个人身份信息, 临床文件, 健康信息管理, 医疗设备
初级 · 专项课程 · 3-6 个月

您将获得的技能: Dashboard, Databases, Project Schedules, Data Visualization, Calendar Management, Customer Relationship Management (CRM) Software, Project Management, Project Documentation, Content Creation, Process Improvement and Optimization, File Management, Collaboration, User Accounts
初级 · 专项课程 · 3-6 个月

您将获得的技能: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Customer Support, Customer Communications Management, Customer Engagement, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
初级 · 课程 · 1-4 周

Microsoft
您将获得的技能: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support, Hardware Troubleshooting, System Monitoring, Disaster Recovery, Cloud Computing, Network Protocols
初级 · 专业证书 · 3-6 个月

您将获得的技能: Peripheral Devices, File Systems, Mac OS, User Accounts, Virtual Private Networks (VPN), File Management, TCP/IP, Data Security, System Configuration, Network Protocols, Operating System Administration, Network Administration, Network Support, Software Installation, General Networking, Remote Access Systems, Data Management, Unix Commands, Unix, Application Performance Management
初级 · 专项课程 · 1-3 个月

您将获得的技能: Cyber Threat Intelligence, Malware Protection, Peripheral Devices, Personally Identifiable Information, Remote Access Systems, Hardware Troubleshooting, Threat Detection, Desktop Support, Help Desk Support, Cyber Attacks, Network Support, Cloud Services, Cybersecurity, Mac OS, Computer Hardware, Microsoft Windows, Technical Support and Services, Electrical Safety, IT Management, Cloud Security
初级 · 专项课程 · 1-3 个月

IBM
您将获得的技能: 云计算, 云托管, 技术支持, 信息技术, 客户服务, Network Protocol(网络协议, 生成式人工智能, 硬件故障排除, 外围设备, 技术支持与服务, IT 服务管理, 桌面支持, 网络安全, 云工程, 云基础设施, 云平台, 云服务, 云安全, 云计算架构, 专业网络
初级 · 专业证书 · 3-6 个月

您将获得的技能: IT Security Architecture, Computer Networking, Operating System Administration, Package and Software Management, Network Troubleshooting, Version Control, IT Automation, Systems Administration, IT Infrastructure, TCP/IP, Git (Version Control System), Chef (Configuration Management Tool), Network Security, Ruby (Programming Language), File Systems, Microsoft Windows, Computer Hardware, Technical Support, Interviewing Skills, Professional Development
攻读学位
初级 · 专业证书 · 3-6 个月

您将获得的技能: Performance Management
初级 · 课程 · 1-4 周