客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

Coursera
您将获得的技能: Prompt Engineering, Microsoft Copilot, AI Workflows, AI Enablement, Generative AI Agents, Model Deployment, No-Code Development, Performance Tuning, Business Logic, Application Deployment, Scalability, Data Integration, User Feedback
中级 · 课程 · 1-4 周

Digital Marketing Institute
您将获得的技能: Marketing Budgets, Data-Driven Decision-Making, Digital Marketing, Social Media Marketing, Marketing Channel, Data Ethics, Customer experience strategy (CX), Digital Media Strategy, Customer Analysis, Customer experience improvement, Cross-Channel Marketing, Marketing Automation, Marketing Strategy and Techniques, Strategic Marketing, Strategic Decision-Making, Social Media Strategy, Digital Advertising, Business Analytics, Marketing Analytics, Strategic Thinking
初级 · 专项课程 · 1-3 个月

CertNexus
您将获得的技能: Internet Of Things, Business Planning, Project Planning, Information Technology, Systems Development Life Cycle, Software Development Life Cycle, Technology Strategies, Business Solutions, Emerging Technologies, Cloud Computing, Technology Solutions, Business Strategy, Cybersecurity, Operations, Risk Management, Software Development, Operational Efficiency, Prototyping
混合 · 课程 · 1-4 周

IE Business School
您将获得的技能: 消费者行为, 产品战略, 营销策略, 目标市场, 价值主张, 同行评审, 营销, 数据分析, 市场调查, 案例研究, 业务规划, 创建调查, 营销策划, 产品营销, 调查, 营销传播, 营销渠道, 研究设计, 市场分析, 商业研究
初级 · 专项课程 · 3-6 个月

您将获得的技能: Real Time Data, Model Deployment, Anomaly Detection, Artificial Intelligence and Machine Learning (AI/ML), Telecommunications, Tensorflow, Deep Learning, Artificial Intelligence, Emerging Technologies, Network Performance Management, Generative AI, Generative AI Agents, Wireless Networks, Computer Networking, Network Architecture, Responsible AI, Digital Communications, Network Protocols, System Design and Implementation, Communication
中级 · 课程 · 1-4 周

您将获得的技能: 信息技术, 旁听, 支付卡行业(PCI)数据安全标准, 负责任的人工智能, IT 服务管理, 一般数据保护条例》(GDPR), ISO/IEC 27001, 监管合规, 治理 风险管理与合规, 开放式网络应用程序安全项目(OWASP), NIST 800-53, 网络安全, 信息及相关技术控制目标 (COBIT), Information Technology Infrastructure Library, 风险管理, 人工智能, 安全控制, 合规管理
中级 · 课程 · 1-3 个月

您将获得的技能: Penetration Testing, Vulnerability Scanning, Exploitation techniques, Cyber Security Assessment, Vulnerability Assessments, Mobile Security, Open Web Application Security Project (OWASP), Cloud Security, Threat Modeling, Infrastructure Security, Application Security, Network Security, Scripting, Technical Communication
中级 · 课程 · 1-3 个月

University of California, Irvine
您将获得的技能: 订单管理, 预测, 利益相关者的参与, 供应链规划, 数据收集, 物流管理, 运营管理, Excel 公式, 微软Excel, 数据管理, Data Management, 业务, 仓库管理, 供应链管理, 服务水平, 库存管理, 库存会计, 客户数据管理, 需求规划, 库存控制
中级 · 课程 · 1-4 周

您将获得的技能: Application Deployment, Application Development, Web Applications, Data Modeling, Responsive Web Design, Application Design, Database Design, Systems Design, User Interface (UI) Design, UI Components, Business Logic
初级 · 课程 · 1-4 周

您将获得的技能: Laboratory Experience, Quality Control, Product Development, Packaging and Labeling, Quality Assurance, Laboratory Equipment, Prototyping, Product Quality (QA/QC), New Product Development, Laboratory Procedures, Statistical Process Controls, Product Design, Good Manufacturing Practices, Laboratory Testing, Quality Management, Product Testing, Chemistry, Safety Standards, Personal Care, Microbiology
初级 · 专项课程 · 3-6 个月

Duke University
您将获得的技能: 消费者行为, 财务分析, 心理学, 风险分析, 经济学, 财务规划, 行为经济学, 金融, 决策, 概率与统计
初级 · 课程 · 1-4 周
SAS
您将获得的技能: Data Manipulation, SAS (Software), Data Access, Data Import/Export, Microsoft Excel, Data Analysis, Data Transformation, Requirements Analysis, Statistical Programming, Exploratory Data Analysis, Data Cleansing, Statistical Analysis, Data Processing, Data Preprocessing, Data Integration, SQL, Descriptive Statistics, Computer Programming, Data Presentation, Debugging
攻读学位
初级 · 专业证书 · 3-6 个月