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  • Customer Experience Improvement

个结果,搜索词为 "customer experience improvement"


  • U

    University of Illinois Urbana-Champaign

    以客户为中心的创新

    您将获得的技能: 案例研究, 客户体验战略(CX), 客户洞察, 商业策略, 用户反馈, 消费者行为, 创新, 客户关系管理, 市场研究, 新产品开发, 设计思维, 产品开发, 客户分析, 服务设计

    4.7
    评分, 4.7 星,最高 5 星
    ·
    70 条评论

    初级 · 课程 · 1-4 周

  • P

    Packt

    Process Improvement and Problem Solving

    您将获得的技能: Process Optimization, Process Improvement, Brainstorming, Continuous Improvement Process, Business Process Improvement, Root Cause Analysis, Creative Problem-Solving, Innovation, Operational Efficiency, Knowledge Transfer, Collaboration, Technology Strategies, Data Management

    4.7
    评分, 4.7 星,最高 5 星
    ·
    26 条评论

    中级 · 课程 · 1-4 周

  • E

    EDUCBA

    Customer-Centric CRM Strategy and Management

    您将获得的技能: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis, Spatial Data Analysis

    4.5
    评分, 4.5 星,最高 5 星
    ·
    34 条评论

    初级 · 专项课程 · 1-3 个月

  • E

    Edureka

    Generative AI Essentials for Customer Service

    您将获得的技能: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

    初级 · 课程 · 1-4 周

  • C

    Coursera

    Evaluate and Document Patient Outcome Improvements

    您将获得的技能: Patient Communication, Patient-centered Care, Interpersonal Communications, Patient Evaluation, Health Informatics, Business Reporting, Patient Advocacy, Health Assessment, Patient Safety, Data Storytelling, Data Analysis Software, Communication, Data Analysis, Microsoft Excel, Continuous Quality Improvement (CQI), Quality Improvement

    初级 · 课程 · 1-4 周

  • E

    EDUCBA

    Mastering Total Quality Management: Analyze, Apply & Improve

    您将获得的技能: Quality Management, Culture Transformation, Quality Improvement, Continuous Improvement Process, Quality Assessment, Process Improvement, Cost Management, Quality Control, Organizational Change, Customer experience strategy (CX), Benchmarking, Team Oriented, Employee Engagement

    4.4
    评分, 4.4 星,最高 5 星
    ·
    19 条评论

    混合 · 课程 · 1-4 周

  • K

    Knowledge Accelerators

    客户服务基础

    您将获得的技能: 客户支持, 服务台支持, 交流, 改善客户体验, 解决客户投诉, 客户关系管理, 流程管理, 人际沟通, 客户服务, 技术支持与服务, 批判性思维和解决问题, 客户参与, 解决问题, 问候客户, 同理心

    4.8
    评分, 4.8 星,最高 5 星
    ·
    1908 条评论

    初级 · 课程 · 1-3 个月

  • E

    Edureka

    Generative AI for Customer Service Automation

    您将获得的技能: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct

    初级 · 课程 · 1-4 周

  • K

    Kennesaw State University

    Customer Centricity as Competitive Advantage - Jagdish Sheth

    您将获得的技能: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour

    4.7
    评分, 4.7 星,最高 5 星
    ·
    52 条评论

    初级 · 课程 · 1-4 周

  • C

    Coursera

    GenAI for Customer Support

    您将获得的技能: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation

    4.1
    评分, 4.1 星,最高 5 星
    ·
    7 条评论

    初级 · 课程 · 1-4 周

  • C

    Coursera

    GenAI for Customer Journey Mapping

    您将获得的技能: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Design Thinking, Artificial Intelligence, Analysis, Design

    中级 · 课程 · 1-4 周

  • S

    Simplilearn

    Generative AI in Customer Service Operations Training

    您将获得的技能: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, ChatGPT, Customer Service, Customer Insights, Automation, Artificial Intelligence, Natural Language Processing, Data Security

    初级 · 课程 · 1-4 周

1…567…666

总之,以下是 10 最受欢迎的 customer experience improvement 课程

  • 以客户为中心的创新: University of Illinois Urbana-Champaign
  • Process Improvement and Problem Solving: Packt
  • Customer-Centric CRM Strategy and Management: EDUCBA
  • Generative AI Essentials for Customer Service: Edureka
  • Evaluate and Document Patient Outcome Improvements: Coursera
  • Mastering Total Quality Management: Analyze, Apply & Improve: EDUCBA
  • 客户服务基础: Knowledge Accelerators
  • Generative AI for Customer Service Automation : Edureka
  • Customer Centricity as Competitive Advantage - Jagdish Sheth: Kennesaw State University
  • GenAI for Customer Support: Coursera

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