客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。
University of Illinois Urbana-Champaign
您将获得的技能: 数据分析, 消费者行为, 网络分析, 数据可视化软件, 营销策略, 分析, 数字化营销, 数据收集, 监管合规, 数据可视化, 营销效果, 营销分析, 营销
攻读学位
初级 · 课程 · 1-4 周

您将获得的技能: Product Management, Go To Market Strategy, Product Planning, User Experience, Market Analysis, Revenue Management, Product Lifecycle Management, UI/UX Strategy, Product Roadmaps, Product Design, Product Strategy, Sprint Retrospectives, User Interface and User Experience (UI/UX) Design, Marketing Analytics, Product Testing, Sprint Planning, A/B Testing, Driving engagement, Agile Methodology, Stakeholder Management
中级 · 课程 · 1-3 个月

Lund University
您将获得的技能: Interactive Learning, Environmental Issue, Systems Thinking, Sustainable Development, Critical Thinking, Sustainable Business, Corporate Sustainability, Sustainability Standards, Research, Cultural Responsiveness, Social Studies, Consumer Behaviour, Policy Analysis, Environmental Policy, Business Ethics, Case Studies, Economics
初级 · 课程 · 1-3 个月

您将获得的技能: OpenAI API, Generative Model Architectures, Hugging Face, Programming Principles, Computer Programming, Software Installation
中级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: 高级分析, Google 云端平台, 数据架构, Data Governance, 大数据, 数据存储, 云存储, 数据整合, 数据安全, 数据存储技术, 数据基础设施, 数据仓库, 数据湖, Operator 数据库, 数据管理, Data Management, 元数据管理
中级 · 课程 · 1-3 个月

Coursera
您将获得的技能: Deepseek, LangChain, Generative AI, LLM Application, Tool Calling, AI Workflows, AI Orchestration, Prompt Engineering, Automation, Data Integration, Cross Platform Development, Systems Integration
中级 · 课程 · 1-4 周

University of California, Davis
您将获得的技能: 前端网络开发, 云托管, Html 和 Css, GitHub, 网页设计与开发, 版本控制, Git(版本控制系统), 网络开发, 网页内容, 超文本标记语言(HTML), 层叠样式表(CSS), 网络服务器, 语义网, 网页设计, 图像质量
初级 · 课程 · 1-4 周

您将获得的技能: Account Strategy, Account Management, Marketing Analytics, Return On Investment, Sales Management, Sales Strategy, Risk Management, Loyalty Programs, Customer Advocacy, Sales, Digital Transformation, Business Risk Management, Business Metrics, Business Transformation, Innovation, Telecommuting, Virtual Teams, Customer Relationship Building
中级 · 课程 · 1-4 周

您将获得的技能: Agile Methodology, User Story, Agile Software Development, Business Analysis, Sprint Retrospectives, Agile Project Management, Agile Product Development, Team Building, Process Design, Scrum (Software Development), Risk Management, Business Requirements, User Acceptance Testing (UAT), Business Valuation, Requirements Analysis, Project Management, Prioritization
中级 · 课程 · 1-3 个月

Universidad Austral
您将获得的技能: Digital Marketing, Customer Relationship Management, Social Media Marketing, Digital Media Strategy, Social Media Strategy, Marketing Analytics, Marketing Strategies, Web Analytics, Marketing, Sales Process, Business Analytics, Customer Retention, Search Engine Marketing, Customer Engagement, Email Marketing, Search Engine Optimization, Content Performance Analysis, Analytics, Lead Generation, Target Audience
初级 · 课程 · 1-4 周

Università Bocconi
您将获得的技能: 道德标准与行为, 文化敏感性, 文化多样性, 管理团队, 冲突管理, 团队激励, 跨职能团队领导, 沟通, 组织领导力, 跨文化能力, 团队管理, 专业网络, 决策
混合 · 课程 · 1-3 个月

您将获得的技能: Cybersecurity, Cyber Security Strategy, Data Security, Cyber Threat Intelligence, Computer Security Awareness Training, Zero Trust Network Access, Information Systems Security, Security Awareness, Security Engineering, Threat Detection, Human Factors (Security), Cultural Sensitivity, Security Controls, Incident Response, Proactivity, Fraud detection, Information Technology
初级 · 课程 · 1-3 个月