技术支持课程可以帮助您学习故障排除技术、客户服务技能和网络配置。您可以掌握诊断硬件和软件问题、管理用户账户和实施安全协议方面的专业知识。许多课程都会介绍一些工具,如票务系统、远程桌面应用程序和监控软件,这些都有助于有效地解决技术问题,确保在各种环境中顺利运行。

您将获得的技能: Virtual Environment, 3D Assets, Animations, Simulations, Computer Graphics
混合 · 课程 · 1-3 个月

您将获得的技能: Research Methodologies, User Research, Ideation, Team Building, UI/UX Research, Usability Testing, Team Oriented, Product Design, User Centered Design, User Experience, Product Development, Performance Measurement, Product Improvement, Innovation, Prioritization, UI/UX Strategy, Agile Product Development, A/B Testing, Customer Engagement, Product Requirements
中级 · 课程 · 1-3 个月

您将获得的技能: System Monitoring, Network Monitoring, System Configuration, Continuous Monitoring, IT Management, Windows Servers, Linux Servers, Incident Management, System Implementation, User Accounts, User Interface (UI), File Transfer Protocol (FTP)
混合 · 课程 · 1-4 周

您将获得的技能: Responsible AI, Artificial Intelligence, AI Enablement, Software Visualization, Model Evaluation, Technical Documentation, Machine Learning
中级 · 课程 · 1-4 周

您将获得的技能: Web Analytics, Customer Analysis, Product Management, Customer Insights, Analytics, User Feedback, Business Analytics, Business Analysis, Usability Testing, Analysis, Root Cause Analysis, User Flows, Performance Analysis, Data Presentation, Performance Metric, Consumer Behaviour, Key Performance Indicators (KPIs), Statistical Analysis, Regression Analysis, Data Capture
中级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Google Gemini, Gemini, Google Workspace, Generative AI, Collaborative Software, Language Interpretation, Translation, and Studies, Presentations
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Jira (Software), Agile Project Management, Backlogs, Kanban Principles, Collaborative Software, Project Management Software, User Story, Project Management, Project Coordination, Agile Methodology, Work Breakdown Structure, Issue Tracking, Organizational Skills, Workflow Management, Prioritization, Communication, Real Time Data
初级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: Amazon Web Services, MongoDB, NoSQL, Cloud-Based Integration, Cloud Applications, Operational Databases
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Google Gemini, Software Development Tools, Integrated Development Environments, Unit Testing, Code Review, Application Development, Software Documentation, Technical Documentation, Maintainability, Software Testing
初级 · 课程 · 1-4 周

您将获得的技能: Financial Management, Key Performance Indicators (KPIs), Account Management, Data Quality, Budgeting, Customer Analysis, Data Integrity, Performance Analysis, Data-Driven Decision-Making, Strategic Decision-Making, Power BI, Customer Insights, Data Analysis, Financial Analysis, Data Management, AI Enablement, Microsoft Copilot, Data Storytelling
高级设置 · 课程 · 1-4 周

您将获得的技能: Model View Controller, Software Design Patterns, Java Platform Enterprise Edition (J2EE), Web Applications, Back-End Web Development, Server Side, Data Access, Integrated Development Environments, Employee Performance Management, Registration, Databases, Authentications
混合 · 课程 · 1-4 周