
您将获得的技能: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
初级 · 课程 · 1-4 周

您将获得的技能: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
中级 · 课程 · 1-4 周

您将获得的技能: Microsoft Excel, Excel Formulas, Spreadsheet Software, Pivot Tables And Charts, Data Analysis, Data Manipulation, Microsoft Office, Data Mining
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: Visualization (Computer Graphics), Internet Of Things, Real Time Data
中级 · 课程 · 1-3 个月

Salesforce
您将获得的技能: Sales Pipelines, Sales Process, Customer Relationship Management, Salesforce, Customer Success Management, Sales Development, Customer Relationship Management (CRM) Software, Sales Support, Sales Operations, Sales Management, Campaign Management, Lead Generation, Data Visualization, Closing (Sales), Order Management, Product Knowledge, B2B Sales, Customer Support, Sales, Dashboard
初级 · 专业证书 · 3-6 个月

University of Maryland, College Park
您将获得的技能: Cyber Security Strategy, Cybersecurity, Threat Modeling, Threat Management, Cyber Risk, Cyber Attacks, Security Awareness, Cyber Security Policies, Computer Security, Malware Protection, Information Systems Security, Infrastructure Security, Public Safety and National Security, Human Factors (Security), Data Security, Risk Management
初级 · 课程 · 1-3 个月

University of Virginia
您将获得的技能: 客户洞察, 数据驱动的决策制定, 客户分析, 回归分析, A/B 测试, 营销分析, 营销策略, 统计分析, 战略营销, 消费者行为, 预测分析, 资源分配, 品牌管理, 投资回报, 营销预算, 营销效果
初级 · 课程 · 1-3 个月

Birla Institute of Technology & Science, Pilani
您将获得的技能: Object Oriented Design, Software Architecture, Software Design, Software Design Patterns, Software Development Life Cycle, Software Development, Software Engineering, Maintainability, Systems Architecture, Service Oriented Architecture, Technical Design, Web Services, Model View Controller, Event-Driven Programming
中级 · 课程 · 1-3 个月

University of Maryland, College Park
您将获得的技能: 网络安全, 电信, 网络安全战略, 计算机安全意识培训, 利用开发, 网络风险, 企业安全, 政治科学, 公共安全与国家安全, 管理, 通用网络, 网络攻击, 安全管理, 威胁建模, 风险管理, 网络安全政策, 开发技术
初级 · 课程 · 1-3 个月

University of Virginia
您将获得的技能: 客户洞察, 数据驱动的决策制定, 业务建模, 利益相关者的参与, 产品路线图, 客户参与, 产品改进, 新产品开发, Agile 方法论, 产品管理, 网络分析, 设计思维, 设计与产品, 创新
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Order Management, Sales Process, Accounting Software, Inventory Control, Small Business Accounting, Inventory Management System, Customer Relationship Management (CRM) Software, Financial Reporting, Accounts Receivable, Cloud Security, Sales, Amazon Web Services, Data Security, Billing & Invoicing, Reconciliation, Accounting, Estimation, Finance
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: 3D Modeling, 3D Assets, Computer Graphics, Virtual Environment, Visualization (Computer Graphics), Architectural Design, Performance Tuning, Building Design, Frontend Performance, Structural Engineering, Image Quality, Aesthetics
中级 · 专项课程 · 3-6 个月