
IBM
您将获得的技能: 技术支持, 桌面支持, 问题跟踪, 服务台支持, 技术交流, 客户服务, 最终用户培训和支持, 远程访问系统, IT 服务管理, 技术文档, 服务水平, 系统支持
初级 · 课程 · 1-3 个月

University of Pittsburgh
您将获得的技能: 案例研究, 多样性意识, 教育材料, 教育软件和技术, 适应性设备, 课程开发, 高等教育, 网页内容无障碍导则, 残疾, 学生支持与服务, 教学设计, 差异化教学
混合 · 课程 · 1-4 周

您将获得的技能: Responsible AI, Desktop Support, Generative AI, End User Training and Support, System Support, Prompt Engineering Tools, Technical Support, Product Support, ChatGPT, Automation
初级 · 课程 · 1-4 周

University of Washington
您将获得的技能: Legal Research, Mergers & Acquisitions, Legal Strategy, Commercial Laws, Governance, Legal Risk, Case Law, Corporate Finance, Business Ethics, Civil Law, Contract Review, Partnership Accounting, Organizational Structure, Analysis, Business
中级 · 课程 · 1-4 周

Alex Genadinik
您将获得的技能: Active Listening, Customer experience improvement, Customer Retention, Empathy, Customer Service, Customer and Client Support, Surveys, Non-Verbal Communication, Market Research, Customer Support, Survey Creation, Customer experience strategy (CX), Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
初级 · 专项课程 · 3-6 个月

AI CERTs
您将获得的技能: AI Workflows, PyTorch (Machine Learning Library), Law, Regulation, and Compliance
中级 · 课程 · 1-3 个月

Knowledge Accelerators
您将获得的技能: 客户关系管理, 客户支持, 问候客户, 人际沟通, 流程管理, 改善客户体验, 客户服务, 交流, 同理心, 技术支持与服务, 批判性思维和解决问题, 服务台支持, 解决客户投诉, 客户参与, 解决问题
初级 · 课程 · 1-3 个月

您将获得的技能: Hardware Troubleshooting, Computer Hardware, Digital Transformation, Technical Support, System Support, Servers, Network Security, Data Security, IT Infrastructure, Operating Systems, Data Storage, Computer Networking
初级 · 课程 · 1-4 周

University of Virginia Darden School Foundation
您将获得的技能: Prompt Engineering, 生成式人工智能, 客户支持, 人工智能个性化, 及时工程, 客户服务, 个性化服务, 自助服务技术, 改善客户体验, ChatGPT, 提高绩效, 性能分析, 客户参与
初级 · 课程 · 1-4 周

您将获得的技能: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, Product Support, Responsible AI, AI Workflows, Customer experience improvement, Artificial Intelligence, Data Ethics, Customer Insights, Automation, Natural Language Processing, Ethical Standards And Conduct
中级 · 课程 · 1-4 周

Automatic Data Processing, Inc. (ADP)
您将获得的技能: Trustworthiness, Team Building, Team Motivation, Team Management, Team Leadership, Teamwork, Honesty, Relationship Building, Empathy, Collaboration, Professional Development, Storytelling, Mindfulness
初级 · 课程 · 1-4 周
您将获得的技能: Prompt Engineering, Risk Management Framework, Legal Technology, Responsible AI, Legal Risk, Risk Mitigation, Generative AI, Compliance Management, Risk Management, Business Process Automation, Automation, Data Ethics, Law, Regulation, and Compliance, Analytics, Governance, Data-Driven Decision-Making
高级设置 · 课程 · 1-4 周