客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

Adobe
您将获得的技能: Promotional Strategies, Marketing Planning, Marketing Strategy and Techniques, Digital Marketing, Adobe Express, Target Audience, Marketing Materials, Marketing Effectiveness, Marketing Automation, Customer Relationship Management, Advertising, Customer Acquisition Management, Customer Engagement, Content Creation, Generative AI Agents
初级 · 课程 · 1-4 周

Universidad de Palermo
您将获得的技能: Value Propositions, Price Negotiation, Consumer Behaviour, Communication
初级 · 课程 · 1-4 周

您将获得的技能: Prompt Engineering, Microsoft Copilot, Content Performance Analysis, Marketing and Public Relations, Editing, Customer Insights, Content Development and Management, Proofreading, Public Relations, Integrated Marketing Communications, Customer Analysis, Content Creation, Marketing Communications, Persona Development, Writing and Editing, Content Management, Content Marketing, Content Strategy, Generative AI, Marketing Strategies
初级 · 专项课程 · 3-6 个月

University of Virginia
您将获得的技能: 客户分析, 回归分析, 成本效益分析, 竞争分析, 产品战略, 经济学, 营销渠道, 案例研究, 需求规划, 消费者行为, 市场动态, 成本会计, 价格谈判, 收入管理, 统计方法
初级 · 课程 · 1-4 周
Emory University
您将获得的技能: 描述性统计, 客户分析, 微软Excel, 营销分析, 时间序列分析和预测, 社交媒体, 客户需求规划, 统计分析, 探索性数据分析, 目标市场, 营销, 消费者行为, 概率, 社交媒体营销, 预测, 概率分布, 透视表和图表, 商业分析, 营销效果, 模型评估
中级 · 专项课程 · 3-6 个月

Amazon Web Services
您将获得的技能: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Web Content Accessibility Guidelines, Cloud Services, Technical Communication
初级 · 课程 · 1-4 周

University of California, Irvine
您将获得的技能: 语言能力, 语法, 语言学习, 英语, 词汇
初级 · 专项课程 · 1-3 个月

您将获得的技能: Apache Hadoop, Apache Hive, Big Data, Data Warehousing, Data Integration, Data Processing, Enterprise Application Management, Performance Tuning, Data Manipulation, Data Analysis, Distributed Computing, Data Import/Export, SQL, Data Transformation
混合 · 课程 · 1-3 个月

University of Maryland, College Park
您将获得的技能: Customer Retention, Loyalty Programs, Marketing Budgets, Brand Loyalty, Customer Acquisition Management, Competitive Analysis, Customer Analysis, Customer Relationship Management, Customer Insights, Marketing Channel, Marketing Analytics, Customer Engagement, Marketing Effectiveness, Digital Marketing, Social Media Campaigns, Business-To-Consumer, Cross-Channel Marketing, AI Personalization, Data Ethics, Marketing Strategies
中级 · 专项课程 · 1-3 个月

您将获得的技能: Musical Composition, Music Theory, Music, Peer Review, Music Performance, Post-Production, Storytelling, Media Production, Editing, Organizational Skills, Writing, Technology Solutions
初级 · 专项课程 · 3-6 个月

DeepLearning.AI
您将获得的技能: 卷积神经网络, 计算机视觉, 分类算法, 迁移学习, 张力流, 机器学习, 深度学习, Keras(神经网络库), 数据预处理, 应用机器学习, 图像分析, 模型评估
中级 · 课程 · 1-4 周

Intel
您将获得的技能: AI Enablement, Artificial Intelligence, AI Product Strategy, Business Technologies, Complex Problem Solving, Digital Transformation, Technology Strategies, Case Studies, Business Intelligence, Company, Product, and Service Knowledge, Customer experience strategy (CX), Customer Insights, Discussion Facilitation, Emerging Technologies, Responsible AI, Customer Analysis, Machine Learning, B2B Sales, Computer Hardware, Data Analysis
初级 · 专项课程 · 1-4 周