技术支持课程可以帮助您学习故障排除技术、客户服务技能和网络配置。您可以掌握诊断硬件和软件问题、管理用户账户和实施安全协议方面的专业知识。许多课程都会介绍一些工具,如票务系统、远程桌面应用程序和监控软件,这些都有助于有效地解决技术问题,确保在各种环境中顺利运行。
University of Colorado Boulder
您将获得的技能: Power Electronics, Control Systems, USB, Electronic Systems, Simulations, Engineering Documentation, Semiconductors, Electrical Engineering, Engineering Design Process, Electrical Systems, Electronic Components, Electrical Power, Hardware Design, Electronics, Technical Communication, Electronics Engineering, electromagnetics, Electric Power Systems, Simulation and Simulation Software, Design Specifications
攻读学位
中级 · 专项课程 · 3-6 个月

您将获得的技能: Agile Project Management, Backlogs, Agile Methodology, User Story, Sprint Planning, Agile Product Development, Product Roadmaps, Sprint Retrospectives, Kanban Principles, Coaching, Team Management, Organizational Change, Prioritization, Problem Solving, Influencing
初级 · 课程 · 1-4 周

您将获得的技能: Bash (Scripting Language), Operating Systems, File Systems, Linux Commands, Linux, SQL, Unix, Database Management, Command-Line Interface, Relational Databases, Authorization (Computing), Authentications, User Accounts
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: 系统监控, 运行效率, 网站可靠性工程, 可扩展性, 企业可持续发展, 云基础设施, 客户支持, 云计算管理, 卓越运营, 云服务, 成本管理, 云计算, Devops, Google 云端平台
初级 · 课程 · 1-3 个月

DeepLearning.AI
您将获得的技能: 验证和确认, 张力流, 模型评估, Machine Learning 方法, 深度学习, 人工神经网络, 性能调整, 数据预处理
中级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Web Content Accessibility Guidelines, Cloud Services, Technical Communication
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
中级 · 专项课程 · 1-3 个月

LearnKartS
您将获得的技能: ChatGPT, Market Research, Presentations, Business Correspondence, Risk Analysis, Business Writing, Productivity, Prioritization, Taking Meeting Minutes, Technical Writing, Content Creation, Administrative Support, Time Management, Organizational Skills, Technical Documentation, Excel Formulas
初级 · 课程 · 1-4 周

Universidad Nacional Autónoma de México
您将获得的技能: Financial Accounting, Balance Sheet, Financial Reporting, Financial Statements, Accounting, Ledgers (Accounting), Income Statement, Generally Accepted Accounting Principles (GAAP), Cash Flows, Bookkeeping, Financial Analysis
初级 · 课程 · 1-3 个月

Johns Hopkins University
您将获得的技能: 压力管理, 病人转介, 精神病学评估, 分流, 建立融洽关系, 社区发展, 人际沟通, 急救, 心理健康, 移情与情商, 积极倾听, 危机干预, 应急响应, 康复
混合 · 课程 · 1-3 个月

您将获得的技能: Site Reliability Engineering, Kubernetes, Application Performance Management, Google Cloud Platform, Cloud Infrastructure, System Monitoring, Prompt Engineering, Application Deployment, Identity and Access Management, Cloud Deployment, CI/CD, Containerization, Cloud Storage, Cloud Security, Cloud Services, Cloud Management, Service Level Agreement, Safety Culture, Network Monitoring, Culture Transformation
初级 · 专业证书 · 3-6 个月

您将获得的技能: Project Management, Project Planning, Project Risk Management, Communication Planning, Project Documentation, Milestones (Project Management), Risk Management, Cost Management, Budgeting, Estimation, Timelines, Procurement, Technical Communication, Strategic Thinking
初级 · 课程 · 1-3 个月