
Microsoft
您将获得的技能: Productivity Software, Administrative Support, Sales Process, Customer Service, AI Personalization, Customer experience improvement, Sales, Customer Relationship Building, Sales Enablement, Account Management, Microsoft Copilot, File Management, Communication, Brainstorming, Generative AI Agents, Process Optimization, Scheduling
高级设置 · 课程 · 1-4 周

IBM
您将获得的技能: 技术文档, 客户服务, 服务水平, 服务台支持, 桌面支持, 最终用户培训和支持, 技术交流, 技术支持, 问题跟踪, 远程访问ibility 系统, IT 服务管理, 系统支持
初级 · 课程 · 1-3 个月

您将获得的技能: Account Management, Account Strategy, Cross Selling, Upselling, Cross-Functional Collaboration, Virtual Teams, Sales Strategy, Business Relationship Management, Customer Relationship Management, Stakeholder Management, Market Intelligence, Relationship Building, Customer Analysis, Business Solutions, AI Personalization, Data-Driven Decision-Making, Negotiation
中级 · 课程 · 1-4 周

您将获得的技能: Data Governance, Data-Driven Decision-Making, AI Product Strategy, Legal Technology, Data Management, Business Process Automation, Technology Strategies, Business Leadership, Business Transformation, Generative AI, Artificial Intelligence, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Customer Service, Machine Learning
初级 · 课程 · 3-6 个月

University of Colorado System
您将获得的技能: 新兴技术, 金融监管, 客户参与, 分析, 电力系统, 可持续系统, 技术战略, 客户体验战略(CX), 电气安全, 能源与公用事业, 环境问题, 监管事务
初级 · 课程 · 1-3 个月

LearnQuest
您将获得的技能: Sales Presentation, Influencing, Persuasive Communication, Intercultural Competence, Virtual Teams, Storytelling, Behavioral Economics, Business Research, Value Propositions, Active Listening, Market Research, Empathy & Emotional Intelligence, Sales Pipelines, Marketing Psychology, Digital Communications, Collaboration, Customer Relationship Management (CRM) Software, Stakeholder Management, Strategic Communication, Cross-Functional Collaboration
中级 · 专项课程 · 1-3 个月

您将获得的技能: Market Research, Market Analysis, Marketing, Research Methodologies, Research, Research Design, Quantitative Research, Consumer Behaviour, Market Trend, Surveys, Customer Analysis, Qualitative Research, Forecasting, Price Negotiation, Analysis, Product Testing, Data Collection, Sampling (Statistics)
混合 · 课程 · 1-4 周

University of California, Davis
您将获得的技能: Copywriting, Social Media Marketing, Content Marketing, Driving engagement, Email Marketing, Brand Management, Marketing, Advertising Campaigns, Search Engine Optimization
中级 · 课程 · 1-4 周

您将获得的技能: CrewAI, Prompt Engineering, Anthropic Claude, Email Automation, Generative AI, ChatGPT, AI Orchestration, AI Workflows, AI Enablement, Responsible AI, AI Product Strategy, Agentic Workflows, Automation, Workflow Management, Report Writing, Productivity, Innovation, Operational Efficiency, Performance Reporting, Customer Support
中级 · 专项课程 · 1-3 个月

Università Bocconi
您将获得的技能: 数据驱动的决策制定, 品牌战略, 营销, 用户关系管理, 改善客户体验, 艺术史, 筹资, 企业管理, 品牌管理, 团队管理, 创新, 领导与管理, 领导力研究
混合 · 课程 · 1-3 个月
University of Virginia
您将获得的技能: 团队建设, 客户分析, 产品测试, 持续交付, 用户故事, Agile 方法论, 商业分析, 敏捷项目管理, 冲刺计划, 同行评审, 团队管理, 角色开发, 产品开发, 可用性测试, 团队绩效管理, 分析, 设计思维, 敏捷产品开发, 角色(用户体验), 敏捷软件开发
初级 · 专项课程 · 3-6 个月

您将获得的技能: Consultative Selling, Account Strategy, Account Management, Solution Selling, Sales, Sales Strategy, Negotiation, Enterprise Sales, B2B Sales, Price Negotiation, Sales Pipelines, Business Ethics, Conflict Management, Overcoming Objections, AI Personalization, Value Propositions, Ethical Standards And Conduct, Stakeholder Management, Proposal Development, Customer Retention
初级 · 课程 · 1-4 周