
University of Geneva
您将获得的技能: 家庭法, 法律研究, 人类发展, 儿童福利, 儿童教育与发展, 文化多样性, 儿童健康, 人类学, 社会科学, 国际关系, 法院系统, 研究, 社会正义, 与儿童一起工作, 儿童发展
初级 · 课程 · 1-3 个月
Liberty Mutual Insurance
您将获得的技能: Closing (Sales), Overcoming Objections, Sales Prospecting, Prospecting and Qualification, Insurance Sales, Customer Relationship Building, Customer Retention, Sales Presentation, Consultative Selling, Lead Generation, Sales, Relationship Management, Upselling, Needs Assessment, New Business Development
初级 · 课程 · 1-4 周

Meta
您将获得的技能: 统计假设检验, 数据叙事, 营销策略, 描述性统计, 数据可视化软件, 数据收集, 营销分析, A/B 测试, 数据展示, 关键绩效指标 (KPI), 面试技巧, 数据清理, 营销, 贝叶斯统计, 数据分析, Pandas(Python 软件包), 数据可视化, 业务指标, 营销效果, 目标受众
攻读学位
初级 · 专业证书 · 3-6 个月

您将获得的技能: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
初级 · 课程 · 1-4 周

您将获得的技能: Service Management, IT Service Management, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Continuous Improvement Process, Customer Support, Incident Management, AI Enablement
初级 · 课程 · 1-3 个月

您将获得的技能: Loyalty Programs, Customer Retention, E-Commerce, Customer Relationship Management, Web Analytics, Digital Marketing, Product Improvement, Email Marketing, Marketing Analytics, Customer Insights, Portfolio Management, Generative AI Agents, Performance Metric
初级 · 课程 · 1-4 周

您将获得的技能: Data Governance, Data-Driven Decision-Making, AI Product Strategy, Legal Technology, Data Management, Business Process Automation, Technology Strategies, Business Leadership, Business Transformation, Generative AI, Artificial Intelligence, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Customer Service, Machine Learning
初级 · 课程 · 3-6 个月

您将获得的技能: Prompt Engineering, Microsoft Copilot, Regulation and Legal Compliance, Data Ethics, Generative AI, Responsible AI, Data Governance, Microsoft 365, Sales Enablement, Marketing Automation, Customer experience improvement, Business Process Automation, Compliance Management, AI Security, Customer Service, Information Privacy, Microsoft Office, Microsoft Azure, Artificial Intelligence and Machine Learning (AI/ML), Critical Thinking
初级 · 专项课程 · 1-3 个月

Amazon Web Services
您将获得的技能: Customer experience improvement, Salesforce, Cloud-Based Integration, Amazon Web Services, Operational Excellence, Technology Strategies, Systems Integration, Operations, Business Valuation, Customer Service, Business, Digital Transformation, Business Transformation
初级 · 课程 · 1-4 周

您将获得的技能: Microsoft Excel, Excel Formulas, Spreadsheet Software, Pivot Tables And Charts, Data Analysis, Data Manipulation, Microsoft Office, Data Mining
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: Web Analytics and SEO, Web Design, Web Design and Development, Content Management Systems, E-Commerce, Blogs, Web Content, Information Architecture, User Experience Design, Content Management, Role-Based Access Control (RBAC), Payment Systems
中级 · 课程 · 1-3 个月

Knowledge Accelerators
您将获得的技能: 客户支持, 流程管理, 客户服务, 技术支持与服务, 客户参与, 解决客户投诉, 人际沟通, 服务台支持, 沟通, 解决问题, 用户关系管理, 问候客户, 同理心, 批判性思维和解决问题, 改善客户体验
初级 · 课程 · 1-3 个月