
您将获得的技能: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, Generative AI, Self Service Technologies, ChatGPT, Customer Support, Customer Service, Customer Insights, Automation, Artificial Intelligence, Natural Language Processing, Data Security
初级 · 课程 · 1-4 周

您将获得的技能: ChatGPT, User Interface (UI), Web Design, No-Code Development, AI Workflows, User Interface and User Experience (UI/UX) Design, Self Service Technologies, LLM Application, Generative AI, Artificial Intelligence, Quality Assurance
初级 · 课程 · 1-4 周

您将获得的技能: Data Validation, Object Oriented Programming (OOP), Customer Data Management, Business Logic, Financial Data, User Interface (UI), Program Development, Real Time Data, Command-Line Interface, Scripting, Application Development, Python Programming
中级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Google Gemini, Customer Analysis, Text Mining, Customer Insights, Google Cloud Platform, Data Management, Image Analysis, Big Data, Customer experience improvement, Unstructured Data, SQL, Data Analysis, Statistical Reporting, Machine Learning
中级 · 项目 · 不超过 2 小时

CVS Health
您将获得的技能: 沟通, LinkedIn, 呼叫中心经验, 面试技巧, 客户支持, 降级技巧, 呼出电话, 解决客户投诉, 解决问题, 专业精神, 建立客户关系, 呼入电话, 客户服务, 冲突管理
初级 · 课程 · 1-4 周

您将获得的技能: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Business Process Automation, Customer Service, E-Commerce, Order Management, User Requirements Documents, Automation, Greeting Customers, AI Enablement, User Flows, Natural Language Processing
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: Product Support, Help Desk Support, Cloud Management, Technical Support, Service Level, Technical Communication, Cloud Services, Issue Tracking, Data Loss Prevention
初级 · 课程 · 1-4 周

您将获得的技能: Product Support, End User Training and Support, Help Desk Support, Technical Support, Technical Support and Services, Service Level, Cloud Services, Cloud Solutions, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information
初级 · 课程 · 1-4 周

高级设置 · 课程

Salesforce
您将获得的技能: 数据管理, Salesforce, 数据库, 销售流程, 销售, 用户关系管理, 销售业务, B2B 销售, 企业对消费者, 客户数据管理
初级 · 课程 · 1-4 周
您将获得的技能: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
混合 · 课程 · 1-4 周

Khalifa University
您将获得的技能: AI Personalization, Sales Enablement, Customer Data Management, Sales Management, AI Enablement, Customer experience improvement, Predictive Analytics, AI Product Strategy, Customer Insights, Customer Engagement, Advanced Analytics, Large Language Modeling, Fraud detection, Artificial Intelligence, Data Integration, Network Analysis, User Feedback, Technology Roadmaps, Change Management
初级 · 课程 · 1-3 个月