客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

您将获得的技能: Banking, Commercial Banking, Compliance Management, Governance Risk Management and Compliance, Investment Banking, Financial Services, Bank Regulations, Retail Banking, Operational Efficiency, Financial Systems, Risk Management, Operational Analysis, FinTech, Front Office, Business Operations
初级 · 课程 · 1-4 周

您将获得的技能: Kubernetes, Google Cloud Platform, Cloud Infrastructure, Cloud Applications, Containerization, Generative AI, Cloud Storage, Identity and Access Management, Infrastructure As A Service (IaaS), Prompt Engineering, Network Infrastructure, Virtual Machines, Virtual Networking, Load Balancing, Serverless Computing, Scalability
初级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Identity and Access Management, Kubernetes, Google Cloud Platform, Virtual Machines, Cloud Applications, Microsoft Azure, Load Balancing, Cloud Computing Architecture, Cloud Storage, Public Cloud, Multi-Cloud, Cloud Infrastructure, Cloud Engineering, Platform As A Service (PaaS), Cloud Management, Virtual Private Networks (VPN), Data Lakes, Containerization, Hybrid Cloud Computing, Virtual Networking
中级 · 专项课程 · 1-3 个月

Microsoft
您将获得的技能: 虚拟化, 微软 Azure, 网络硬件, Network Security, 网络监控, 云服务, 网络架构, Network Protocol(网络协议, 通用网络, 防火墙, TCP/IP, 云计算, 计算机网络, 网络基础设施, OSI 模型
初级 · 课程 · 1-3 个月

Board Infinity
您将获得的技能: Pivot Tables And Charts, Dashboard, Data Presentation, Data Visualization, Spreadsheet Software, Data Storytelling, Data Visualization Software, Excel Formulas, Data Analysis, Data-Driven Decision-Making, Data Cleansing, Data Validation
初级 · 课程 · 1-3 个月

IE Business School
您将获得的技能: Product Strategy, Revenue Management, Strategic Marketing, Market Dynamics, Consumer Behaviour, Market Research, Customer Insights, Sales, Competitive Analysis
初级 · 课程 · 1-4 周

Michigan State University
您将获得的技能: 创造力, 创新, 创造性思维, 构思, 市场机遇, 市场调查, 设计思维, 资源规划, 客户洞察, 创业, 用户研究, 决策, 产品开发
混合 · 课程 · 1-4 周

您将获得的技能: Salesforce, Application Deployment, Salesforce Development, Dashboard, Cloud Deployment, Customer Relationship Management, Change Control, Analytics, Continuous Deployment, Data Import/Export, Authentications, Data Migration, Configuration Management, Data Presentation, Data Access, Responsive Web Design, System Configuration, Workflow Management, Data Management, Business Logic
初级 · 专项课程 · 1-3 个月

University at Buffalo
您将获得的技能: 工艺设计, 企业资源规划, 工业工程, 物联网, 计算机辅助设计, 技术路线图, 制造 Operator, 产品设计, 制造和生产, 商业技术, 云计算, 生产流程, 信息技术, 数字化转型, 技术战略, 模拟和模拟软件
初级 · 课程 · 1-3 个月

您将获得的技能: Product Support, Google Cloud Platform, Help Desk Support, End User Training and Support, Technical Support, Service Level, File Management, Technical Communication, Issue Tracking, Identity and Access Management
初级 · 课程 · 1-4 周

IBM
您将获得的技能: 还原式 API, 软件测试, 单元测试, 测试驱动开发(TDD), 测试案例, 用户故事, 微服务, 行为驱动开发, 应用程序接口测试, 测试自动化, 代码覆盖范围, Gherkin(脚本语言), 测试数据, 模型, 测试工具
中级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: 数据导入/导出, 数据库, MySQL, 关系数据库, Google 云端平台, 数据迁移, 亚马逊网络服务
高级设置 · 项目 · 不超过 2 小时