
Coursera
您将获得的技能: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
中级 · 专项课程 · 1-3 个月

Alfaisal University | KLD
您将获得的技能: Employee Engagement, Stress Management, Employee Retention, Mindfulness, Workplace inclusivity, Productivity, Emotional Intelligence, Relationship Building, Self-Awareness
初级 · 课程 · 1-4 周

Starweaver
您将获得的技能: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making, Predictive Modeling
初级 · 课程 · 1-4 周

您将获得的技能: Design Thinking, Customer experience strategy (CX), Agile Product Development, Product Strategy, Product Management, User Research, Service Design, Value Propositions, Product Roadmaps, Customer Insights, User Story, Innovation, Market Opportunities, Customer Retention, Growth Strategies, Market Analysis
中级 · 课程 · 1-3 个月
University of Pennsylvania
您将获得的技能: 激励技能, 心理学, 推动参与, 项目设计, 行为经济学, 游戏设计, 客户参与, 社会影响, 员工参与, 行为管理, 设计思维, 培训与发展, 营销
混合 · 课程 · 1-3 个月

您将获得的技能: Team Leadership, Team Oriented, Drive Engagement, Collaboration, Organizational Effectiveness, Productivity, Resource Management, Employee Engagement, Overcoming Obstacles, Empowerment
初级 · 课程 · 1-4 周

您将获得的技能: Consultative Selling, Account Strategy, Account Management, Solution Selling, Sales, Sales Strategy, Negotiation, Enterprise Sales, B2B Sales, Price Negotiation, Sales Pipelines, Business Ethics, Conflict Management, Overcoming Objections, AI Personalization, Value Propositions, Ethical Standards And Conduct, Stakeholder Management, Proposal Development, Customer Retention
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Sales Territory Management, Sales Pipelines, Cold Calling, Regional Sales, Customer Retention, Sales Presentation, Sales Presentations, Sales Strategy, Lead Generation, B2B Sales, Inside Sales, Consultative Selling, Sales Prospecting, Microsoft Copilot, Email Automation, Generative AI, Customer Relationship Management (CRM) Software, ChatGPT, AI Personalization, Customer Engagement
中级 · 专项课程 · 3-6 个月

您将获得的技能: Team Building, Constructive Feedback, Diversity Equity and Inclusion Initiatives, Adaptability, Diversity and Inclusion, Diversity Training, Workplace inclusivity, Calendar Management, Employee Retention, Team Motivation, Talent Management, Diversity Programs, Diversity Awareness, Drive Engagement, Team Leadership, Leadership, Virtual Teams, Performance Management, Leadership and Management, Communication
初级 · 专项课程 · 3-6 个月

您将获得的技能: Google Analytics, Web Analytics, Marketing Analytics, Looker (Software), Real Time Data, Analytics, Google Ads, Data Analysis, Customer Insights, Target Audience, Marketing Strategies, Performance Analysis, Customer Retention, E-Commerce
初级 · 课程 · 1-4 周

University of Virginia
您将获得的技能: 专业发展, 慈善事业, 财务报告, 战略领导力, 财务会计, 领导力培养, 设计思维, 工艺设计, 年度报告, 创新, 商业道德, 企业可持续发展, 金融, 创业, 金融报表, 会计, 人力资源技术, 业务建模, 资产负债表, 财务报表分析
初级 · 专项课程 · 3-6 个月

您将获得的技能: Human Resources Information System (HRIS), Systems Administration, System Configuration, Organizational Structure, Payroll Administration, Oracle Databases, Workforce Management, Benefits Administration, Payroll, Payroll Processing, Employee Training, Expense Management, User Accounts, Data Validation, Data Entry, Scheduling
中级 · 课程 · 1-3 个月