The "Roles and Responsibilities of a Sales Representative" course is designed to help an entry-level sales professional gain a firm understanding of the primary expectations from their role and the skillsets required to meet those expectations effectively. Practical tips, expert interviews and hands-on assessments and suitable assignments make this course interesting, engaging and useful for a beginner in the world of sales. By the end of this course, the learner will be able to:

Roles and Responsibilities of a Sales Representative
本课程是 Zoho Sales Representative 专业证书 的一部分

位教师:Zoho CRM
访问权限由 Coursera Learning Team 提供
您将学到什么
Structure of a sales department in an organization.
List the roles and responsibilities of a sales rep.
Qualifying new business and retaining existing business.
Visualize a day in the life of a sales rep.
您将获得的技能
- Sales
- Sales Management
- Customer Relationship Management
- Customer Retention
- Prioritization
- Sales Process
- Process Mapping
- Prospecting and Qualification
- Sales Strategy
- Organizational Structure
- Upselling
- New Business Development
- Customer Relationship Management (CRM) Software
- Account Management
- 技能部分已折叠。显示 10 项技能,共 14 项。
要了解的详细信息

添加到您的领英档案
18 项作业
了解顶级公司的员工如何掌握热门技能

积累 Business Essentials 领域的专业知识
- 向行业专家学习新概念
- 获得对主题或工具的基础理解
- 通过实践项目培养工作相关技能
- 通过 Zoho Corporation 获得可共享的职业证书

该课程共有4个模块
This module will introduce the learner to the Sales Rep Professional Certificate Program, take them through the program objectives and course categories. By the end of this module, the learner will gain an understanding of the common structure of a sales department in an organization. This knowledge will help them get a good perspective on what their own responsibilities might be and how to collaborate with various other stakeholders to fulfill the organization's objectives in the big picture.
涵盖的内容
13个视频7篇阅读材料3个作业
In this module, the learner will undertand the primary role of a sales rep in qualifying new businesses and the steps they navigate in doing so.
涵盖的内容
20个视频4篇阅读材料6个作业
In this module, the learner will be able to understand the importance of retaining existing business via key account management and the generic process involved in doing so.
涵盖的内容
13个视频4篇阅读材料5个作业
This module will give an entry level sales professional some great practical tips and best practices on how to navigate their roles and responsibilities in the real sales world.
涵盖的内容
9个视频12篇阅读材料4个作业
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