Evaluate and Create Your Emotional Toolkit

本课程是 A Clinician's Guide: Soft Skills for Better Patient Outcomes 专项课程的一部分

位教师：LearningMate

访问权限由 New York State Department of Labor 提供

2个模块

深入了解一个主题并学习基础知识。

初级等级

推荐体验

2 小时完成

灵活的计划

自行安排学习进度

2个模块

深入了解一个主题并学习基础知识。

初级等级

推荐体验

2 小时完成

灵活的计划

自行安排学习进度

您将学到什么

Evaluate your emotional intelligence and create a personalized digital wellness tool to enhance patient interactions and professional well-being.

您将获得的技能

要了解的详细信息

可分享的证书

添加到您的领英档案

作业

3 任务¹

AI 评分请参见免责声明

授课语言：英语（English）

了解顶级公司的员工如何掌握热门技能

了解关于 Coursera for Business 的更多信息

Petrobras, TATA, Danone, Capgemini, P&G 和 L'Oreal 的徽标

积累特定领域的专业知识

本课程是 A Clinician's Guide: Soft Skills for Better Patient Outcomes 专项课程专项课程的一部分

在注册此课程时，您还会同时注册此专项课程。

向行业专家学习新概念
获得对主题或工具的基础理解
通过实践项目培养工作相关技能
获得可共享的职业证书

该课程共有2个模块

Evaluate and Create Your Emotional Toolkit is a beginner-level course designed for healthcare professionals who want to deepen their self-awareness and enhance patient interactions. In modern clinical settings, emotional intelligence (EI) is a critical predictor of patient satisfaction and clinician well-being. This course provides a structured path to not only understand your own EI but also to build a practical, digital tool to support your ongoing professional growth.

You will begin by using a self-assessment instrument to evaluate your emotional competencies, analyze the feedback to pinpoint strengths, and identify clear opportunities for development. From there, you will learn how to design and structure a personalized digital wellness toolkit, complete with guided audio or video sessions and a progress-logging feature. Through hands-on activities, expert-guided videos, and reflective discussions with peers, you will translate self-assessment insights into an actionable plan. This course equips you with the skills to foster stronger empathetic connections in your practice, manage professional challenges with greater resilience, and ultimately improve both patient outcomes and your own well-being.

This module introduces the critical role of emotional intelligence (EI) in healthcare. Learners will explore why EI is a key predictor of patient satisfaction and clinician resilience. They will use a self-assessment tool to gain objective insights into their own emotional competencies, analyze their personalized results, and create a targeted plan for professional growth.

涵盖的内容

2个视频1篇阅读材料1个作业

Building on the insights from their self-assessment, learners in this module will focus on creating a practical, self-contained digital application to support their wellness and EI development. They will learn how to structure guided content, design a progress-tracking feature, and integrate these elements into a cohesive user interface that empowers them to proactively manage their well-being.