Coursera

B2B Sales Negotiation: Leveraging AI 专业证书

Coursera

B2B Sales Negotiation: Leveraging AI 专业证书

Advance B2B Sales with AI.

Build negotiation, CRM, and deal strategy skills to win complex B2B sales with confidence.

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在 5 小时 一周
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12 周 完成
在 5 小时 一周
灵活的计划
自行安排学习进度

您将学到什么

  • Build persuasive B2B sales communication skills using active listening, storytelling, rapport building, and value selling.

  • Plan, negotiate, and close complex deals using stakeholder mapping, pricing tactics, and objection handling.

  • Use AI and CRM workflows to support lead tracking, sales calls, task automation, and data-informed decisions.

  • Develop strategic sales plans and present solution-focused recommendations for high-stakes buyer conversations.

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授课语言:英语(English)
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专业认证 - 7门课程系列

Communication, Influence & Sales Techniques

Communication, Influence & Sales Techniques

第 1 门课程, 小时

您将学到什么

  • Apply active listening techniques to understand client needs and build trust in sales conversations.

  • Use persuasive storytelling to communicate business value and influence decision-makers.

  • Structure effective sales conversations that guide clients toward informed decisions.

  • Adapt communication styles to engage different stakeholders in B2B sales environments.

您将获得的技能

类别:Negotiation
类别:B2B Sales
类别:Persuasive Communication
类别:Active Listening
类别:Sales Presentations
类别:Rapport Building
类别:Selling Techniques
类别:Communication
类别:Communication Strategies
类别:Value Propositions
类别:Storytelling
类别:Customer Relationship Building
类别:Drive Engagement
Operations & Closing Skills

Operations & Closing Skills

第 2 门课程, 小时

您将学到什么

  • Apply structured sales processes to manage opportunities across the sales pipeline.

  • Identifydeal readiness and guide prospects through the final stages of the sales cycle.

  • Use practical closing techniques to convert qualified opportunities into successful deals.

  • Organize sales activities and workflows to improve operational efficiency in B2B sales.

您将获得的技能

类别:Sales Pipelines
类别:Decision Making
类别:Negotiation
类别:Stakeholder Management
类别:Selling Techniques
类别:Sales Presentations
类别:Conversion Funnel Analysis
类别:Planning
类别:Closing (Sales)
类别:Price Negotiation
类别:Enterprise Sales
类别:Sales Process
类别:Presentations
类别:Stakeholder Analysis
类别:B2B Sales
类别:Strategic Planning
类别:Sales
类别:Sales Operations
类别:Sales Presentation
类别:Sales Management
Negotiation & Deal Closure

Negotiation & Deal Closure

第 3 门课程, 小时

您将学到什么

  • Prepare structured negotiation plans for complex B2B sales discussions.

  • Apply negotiation strategies to manage pricing, value, and stakeholder expectations.

  • Respond effectively to objections and competing proposals during negotiations.

  • Reach mutually beneficial agreements whilemaintainingstrong client relationships.

您将获得的技能

类别:General Sales Practices
类别:Communication
类别:Closing (Sales)
类别:Negotiation
类别:Sales
类别:Sales Strategy
类别:Stakeholder Analysis
类别:Price Negotiation
类别:Decision Making
类别:Stakeholder Engagement
类别:Value Propositions
类别:B2B Sales
类别:Root Cause Analysis
类别:Overcoming Objections
类别:Stakeholder Management
类别:Problem Solving
类别:Performance Analysis
 Relationship & Communication Mastery

Relationship & Communication Mastery

第 4 门课程, 小时

您将学到什么

  • Build strong professional relationships with clients and stakeholders in B2B environments.

  • Apply effective written and verbal communication strategies for client engagement.

  • Maintain consistent communication that supports trust and long-term partnerships.

  • Strengthen relationship management acrossdifferent stagesof the sales lifecycle.

您将获得的技能

类别:Communication Strategies
类别:Sales
类别:Empathy & Emotional Intelligence
类别:Communication
类别:Negotiation
类别:Customer Insights
类别:Relationship Building
类别:Active Listening
类别:Stakeholder Engagement
类别:Generative AI Agents
类别:Composure
类别:Relationship Management
类别:Rapport Building
类别:Needs Assessment
类别:Persuasive Communication
类别:Writing
类别:B2B Sales
类别:Stakeholder Communications
类别:Stakeholder Management
类别:Emotional Intelligence
 AI & CRM Insight

AI & CRM Insight

第 5 门课程, 小时

您将学到什么

  • Use CRM systems to manage leads, track opportunities, and monitor sales pipelines.

  • Apply AI tools to support sales communication, preparation, and analysis

  • Interpret CRM data to prioritize opportunities and improve sales decision-making.

  • Integrate AI-supported workflows into daily sales activities.

Strategic & Deal Planning

Strategic & Deal Planning

第 6 门课程, 小时

您将学到什么

  • Develop territory plans that prioritize high-value opportunities and market segments.

  • Create structured deal strategies aligned with client needs and businessobjectives.

  • Evaluate sales opportunities toidentifypotential revenue growth.

  • Align sales activities with long-term account and market strategies

您将获得的技能

类别:Sales Strategy
类别:Strategic Decision-Making
类别:Business Development
类别:Go To Market Strategy
类别:Proposal Development
类别:Cost Benefit Analysis
类别:Sales Pipelines
类别:Decision Making
类别:Business Planning
类别:Value Propositions
类别:Price Negotiation
类别:Prioritization
类别:B2B Sales
类别:Sales Territory Management
类别:Account Strategy
类别:Strategic Partnership
类别:New Business Development
类别:Sales Management
Solution Design & Presentation

Solution Design & Presentation

第 7 门课程, 小时

您将学到什么

  • Design solution proposals that address client challenges and businessobjectives.

  • Connect product or service capabilities to measurable business value.

  • Deliver clear and persuasive presentations to stakeholders and decision-makers

  • Respond confidently to questions and feedback during solution discussions.

您将获得的技能

类别:Sales Presentation
类别:Key Performance Indicators (KPIs)
类别:Value-Based Care
类别:Sales Strategy
类别:Stakeholder Communications
类别:B2B Sales
类别:Sales Presentations
类别:Selling Techniques
类别:Risk Analysis
类别:Solution Selling
类别:Stakeholder Engagement
类别:Problem Solving
类别:General Sales Practices
类别:Risk Mitigation
类别:Consultative Selling
类别:Business Risk Management
类别:Enterprise Sales
类别:Proposal Development
类别:Solution Sales Engineering
类别:Proposal Writing

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