Managing Employee Performance

Managing Employee Performance

位教师：Catherine Mattice

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深入了解一个主题并学习基础知识。

61 条评论

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5 小时完成

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1个模块

深入了解一个主题并学习基础知识。

61 条评论

初级等级

推荐体验

5 小时完成

灵活的计划

自行安排学习进度

您将学到什么

Analyze and explain the performance management process and its components.
Formulate clear performance expectations with team members.
Develop and negotiate performance and growth goals with team members collaboratively.
Integrate company core values and organizational goals into performance conversations effectively.

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作业

6 任务¹

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授课语言：英语（English）

了解顶级公司的员工如何掌握热门技能

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Petrobras, TATA, Danone, Capgemini, P&G 和 L'Oreal 的徽标

该课程共有1个模块

In today’s fast-paced workplace, effective performance management is a critical capability for leaders at every level. This course provides managers and supervisors with practical strategies to set clear expectations, establish performance metrics, deliver constructive feedback, and conduct evaluations that drive growth and accountability.

The program covers goal setting, coaching techniques, and methods for fostering a collaborative environment that supports employee engagement and development. Learners will also explore approaches for addressing performance challenges and improving team productivity and job satisfaction. Designed for new and emerging team leaders, supervisors, and managers—especially those without prior formal training—this course also serves as a valuable refresher for experienced professionals seeking to strengthen their management skills. By the end, you will be equipped to implement performance management practices that build stronger teams and enhance organizational success.

This course focuses on the principles and techniques of managing employee performance. Learners will master how to set clear performance expectations, provide regular feedback, and conduct performance evaluations. The course covers topics such as goal setting, performance metrics, and creating a collaborative environment that fosters employee growth and development. Learners will also gain insights into effective performance management techniques and strategies to address performance-related issues.

涵盖的内容

24个视频5篇阅读材料6个作业

24个视频总计64分钟

Introduction to the Course and Instructor 2分钟
Performance Management Throughout the Employee Life Cycle 5分钟
The Performance Management Process 6分钟
When You Don’t Take Advantage of Performance Management 4分钟
Collaborative Performance Management 2分钟
Collaboratively Setting Goals with Your Employees 3分钟
The Importance of Weekly One-On-One Meetings 2分钟
Incorporating Company Core Values 2分钟
Relating Employee Goals to Organizational Goals 2分钟
The Principles of Collaborative Language 2分钟
Techniques for Giving Feedback 4分钟
How to Take Advantage of Getting Feedback 4分钟
Strategies to Incorporate Employee Rewards & Recognition 1分钟
General Best Practices 3分钟
Prepare For an Annual Performance Conversation All Year Long 4分钟
Preparing or a Formal Performance Conversation 2分钟
What to do During a Formal Performance Conversation 5分钟
When and Where to Have Performance Conversations 1分钟
Steps to Take After a Formal Performance Conversation 1分钟
Five Steps For Successful Coaching Conversations 3分钟
Six Skills to Build Before you Begin Coaching Employees 2分钟
Tips For Identifying and Coaching a High Performing Employee 2分钟
Tips For Coaching an Employee With Declining Performance or Behavior 3分钟
A Simple Script For Overcoming Employee Objections or Justification of Behavior 2分钟

5篇阅读材料总计45分钟

Welcome to the Course: Course Overview 5分钟
Additional Reading 10分钟
Additional Reading 10分钟
Additional Reading 10分钟
Conclusion 10分钟

6个作业总计190分钟

Performance management 30分钟
Collaborating on performance expectations 30分钟
Giving and receiving regular feedback 30分钟
Constructive and positive performance conversations 30分钟
Coaching as a performance and behavior management tool 30分钟
Final Assessment 40分钟

位教师

授课教师评分

(29个评价)

Catherine Mattice

Starweaver

2 门课程 16,938 名学生

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Starweaver

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已于 Oct 25, 2024审阅

A lot of good information here! Would love to see one about retail itself

已于 Aug 12, 2024审阅

Straight to the point and very easy concept to understand to in turn implement.

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