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返回到 Brand Management: Aligning Business, Brand and Behaviour

学生对 University of London 提供的 Brand Management: Aligning Business, Brand and Behaviour 的评价和反馈

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7,739 个评分

课程概述

Professor Nader Tavassoli of London Business School contrasts traditional approaches to branding - where brands are a visual identity and a promise to customers - to brands as a customer experience delivered by the entire organisation. The course offers a brand workout for your own brands, as well as guest videos from leading branding professionals. The aim of the course is to change the conception of brands as being an organisation's visual identity (e.g., logo) and image (customers' brand associations) to an experience along "moments-that-matter" along the customer journey and, therefore, delivered by people across the entire organisation. Brands are thus not only an external promise to customers, but a means of executing business strategy via internal brand-led behaviour and culture change. You will learn and practice the following skills: 1. How to build brands from a broad organisational perspective 2. How to lead brand-led culture change with human resource practices at the core (i.e., brand as a lever and not just an outcome) 3. How to build brands in multi-brand companies, across cultures and geographies 4. How to measure brand health in new ways, that is, internally in addition to externally 5. How to value and capture returns to brands across the organisation - introducing the new concept of employee-based brand equity - and how this is different from the valuation of brands as intangible assets. This course allows you to develop the following aspects of yourself: 1. Head. Gain a deeper understanding of the evolving practice of brand management, one that goes further than practiced in most organisations today 2. Heart. Be motivated to engage in delivering your own brands – regardless of where you are in your organisation – thereby creating superior value for customers and for your organisation 3. Hands. Translate learnings into action. As Confucius is supposed to have said: “I hear and I forget. I see and I remember. I do and I understand.”...

热门审阅

SS

May 24, 2023

To be honest really i will miss the wonderful teacher. the way he took the class and explanation was outstanding. i recommend learners to take this course to have the clear idea of Brand Management.

SS

Apr 19, 2020

Professor Nader has been immensely helpful in bringing about a change in the way i viewed Brand Management. The course is well framed with lots of good examples and interviews. A wonderful experience!

筛选依据：

2276 - Brand Management: Aligning Business, Brand and Behaviour 的 2300 个评论（共 2,770 个）

创建者 NIDHISH-DM 2

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Dec 23, 2024

Great learning

创建者 rita m

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Nov 25, 2024

good knowledge

创建者 Ria A

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Feb 28, 2024

Great content.

创建者 edgar o

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Nov 22, 2023

Just Excellent

创建者 Debjit

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Oct 15, 2022

Its Great!!!!

创建者 Victoria H

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Aug 14, 2022

exceptional!!

创建者 Shivani A

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Jul 4, 2022

Amazing course

创建者 Stephanie L P

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Jun 17, 2022

great CX curse

创建者 Amany B

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Nov 23, 2021

really amazing

创建者 Alessandro C

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Sep 22, 2021

Mind opening !

创建者 Devendra S

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Jul 1, 2021

Great learning

创建者 Gaurika N

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May 3, 2021

amazing course

创建者 Omar R R E E

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Dec 12, 2020

Helpful Course

创建者 Mohammad Z R

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Oct 30, 2020

Amazing course

创建者 MOHIT D J

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Aug 29, 2020

Amazing Course

创建者 Supriya P

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Aug 11, 2020

simply awesome

创建者 Aayush R

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Jul 25, 2020

Well explained

创建者 Hannah A B A

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Jun 28, 2020

Great teacher!

创建者 Pranjal s

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Jun 25, 2020

AMAZING COURSE

创建者 Steven G

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May 25, 2020

Great content.

创建者 Ksenia K

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May 11, 2020

Very intesting

创建者 Angad S

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May 6, 2020

Amazing course

创建者 K.Anwesh P

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Apr 8, 2020

well explained

创建者 Gitta Q

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Jun 21, 2018

Very Educative

创建者 Angélica C

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Jul 27, 2025

Great course.