Amazon Connect flows help companies create, personalize, and automate end-to-end customer and agent self-service experiences across channels. Flows eliminate manual processes while reducing expensive development and operational costs.
Amazon Connect Flows Fundamentals
您将学到什么
Recognize the Amazon Connect flow types and flow block types.
Explore the Amazon Connect flow designer.
Identify ways to enable additional Amazon Connect functionality with flows.
Recognize flow blocks used for operational process improvements.
您将获得的技能
要了解的详细信息
作业
1 项作业
授课语言：英语（English）
了解顶级公司的员工如何掌握热门技能
该课程共有1个模块
Amazon Connect flows help companies create, personalize, and automate end-to-end customer and agent self-service experiences across channels. Flows eliminate manual processes while reducing expensive development and operational costs. In this course, you will learn the benefits, typical use cases, and core concepts of flows. You will explore real-world implementation scenarios and identify key considerations to plan secure and cost-effective Amazon Connect flows implementations.
涵盖的内容
1篇阅读材料1个作业
位教师
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状态：免费Amazon Web Services
状态：免费Amazon Web Services
状态：免费Amazon Web Services
状态：免费Amazon Web Services
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