The self-service graphical interface in Amazon Connect makes it convenient for non-technical users to design contact flows, manage agents, and track performance metrics. This course will introduce you to the Amazon Connect console.


您将学到什么
Recognize the typical user persona for the Amazon Connect console.
Explain the benefits of the Amazon Connect console.
Explore access control options for Amazon Connect console.
Explore how different personas use the Amazon Connect console.
您将获得的技能
要了解的详细信息
1 项作业
了解顶级公司的员工如何掌握热门技能

该课程共有1个模块
The self-service graphical interface in Amazon Connect makes it convenient for non-technical users to design contact flows, manage agents, and track performance metrics. This course will introduce you to the Amazon Connect console.
涵盖的内容
1篇阅读材料1个作业
位教师

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