Mastering Negotiation and Conflict for Leaders is an intermediate-level course designed for experienced managers and leaders who need to navigate complex organizational dynamics with strategic intelligence and collaborative skill. In today's interconnected business environment, your success depends not just on what you know, but on how effectively you can influence outcomes, resolve disputes, and build sustainable agreements across diverse stakeholder groups. This course equips you with advanced frameworks for analyzing multi-party negotiations, transforming conflicts into collaboration opportunities, and building systematic influence capabilities that enhance your long-term leadership effectiveness.
Advanced Negotiation and Conflict Resolution for Leaders
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该课程共有3个模块
In this foundational lesson, learners will explore advanced strategic frameworks for analyzing complex negotiation scenarios. They'll examine stakeholder mapping techniques, develop skills in identifying underlying interests versus positions, and learn to adapt their approach based on power dynamics and cultural contexts. Through real-world case studies, learners will practice strategic thinking that enhances stakeholder engagement and collaboration.
涵盖的内容
3个视频2篇阅读材料1个作业
This lesson focuses on advanced conflict resolution strategies that transform disputes into opportunities for stronger collaboration. Learners will master mediation techniques, consensus-building processes, and cultural sensitivity approaches that create sustainable solutions. Through healthcare and organizational case studies, they'll practice facilitating difficult conversations and designing resolution frameworks that strengthen relationships and organizational culture.
涵盖的内容
3个视频1篇阅读材料1个作业
In this lesson, learners integrate all previous learning into comprehensive negotiation and conflict resolution strategies. They'll master interest-based bargaining techniques, create systematic implementation frameworks, and develop long-term influence capabilities. The lesson culminates in a practical toolkit that learners can immediately apply in their leadership roles, along with reflection practices that build ongoing expertise.
涵盖的内容
3个视频1篇阅读材料3个作业
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To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you purchase a Certificate you get access to all course materials, including graded assignments. Upon completing the course, your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
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