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Apprenez de nouveaux concepts auprès d'experts du secteur
Acquérez une compréhension de base d'un sujet ou d'un outil
Développez des compétences professionnelles avec des projets pratiques
Obtenez un certificat professionnel partageable
Il y a 2 modules dans ce cours
Transform how you connect with others by developing genuine empathic communication skills. You'll learn to distinguish between cognitive empathy (understanding others' perspectives) and affective empathy (sharing others' feelings)—and discover why AI chatbots like ChatGPT can simulate one but not the other. You'll master active listening techniques including paraphrasing, reflection, and validation that make people feel truly heard. And you'll practice the AARVR framework through realistic role-plays using ChatGPT as your conversation partner.
Through role-plays where you explain empathy concepts to skeptical friends and demonstrate your growth to mentors, you'll develop skills you can use immediately—in personal relationships, workplace conversations, and any situation where empathic connection matters. By course completion, you'll communicate with greater authenticity and understanding.
Essential skills for anyone who wants to deepen their personal relationships, enhance their professional presence, or simply become a better listener. No prior experience required—just bring your curiosity and willingness to practice.
Learn to distinguish between cognitive empathy (understanding others' thoughts) and affective empathy (sharing others' emotions)—and discover why AI chatbots like ChatGPT can simulate one but not the other. You'll practice classifying empathy types using real AI outputs and master active listening techniques using AI as your conversation partner.
Inclus
4 vidéos1 lecture
Afficher les informations sur le contenu du module
4 vidéos•Total 32 minutes
Welcome to Empathic Communication•4 minutes
What Is Empathy? Cognitive vs. Affective•10 minutes
How AI Chatbots Simulate Empathic Responses•9 minutes
Practicing Active Listening Techniques with ChatGPT•9 minutes
1 lecture•Total 10 minutes
From Understanding to Practicing: Active Listening Foundations•10 minutes
Structured Practice: The AARVR Framework and Documenting Growth
Module 2•1 heure à terminer
Détails du module
Apply everything you've learned through the AARVR framework (Attend, Acknowledge, Reflect, Validate, Respond) for structured empathic listening. Discover how to use ChatGPT as a role-play partner to practice difficult conversations and document your empathic growth with highlighted reflection markers.
Inclus
3 vidéos2 lectures1 devoir
Afficher les informations sur le contenu du module
3 vidéos•Total 24 minutes
The AARVR Framework: Your Structure for Empathic Listening•9 minutes
Role-Playing Empathic Conversations with ChatGPT•11 minutes
Your Empathic Communication Journey•4 minutes
2 lectures•Total 20 minutes
Documenting Your Empathic Growth: Identifying and Highlighting Reflection Markers•10 minutes
Career Resources: Empathic Communication in Your Career and Life•10 minutes
1 devoir•Total 30 minutes
Final Assessment•30 minutes
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