Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Compétences que vous acquerrez: Disaster Recovery, Business Continuity Planning, Contingency Planning, Business Continuity, Benchmarking, Business Risk Management, Data Loss Prevention, Security Management, Risk Mitigation, Risk Analysis, Information Assurance, Data Maintenance, Data Strategy, Procedure Development, General Data Protection Regulation (GDPR), Program Standards, Personally Identifiable Information, Crisis Management, Law, Regulation, and Compliance, Continuous Monitoring
Intermédiaire · Cours · 1 à 4 semaines

Fundação Instituto de Administração
Compétences que vous acquerrez: Customer Success Management, Rapport Building, Relationship Building, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Agile Methodology, Customer Engagement, Customer Relationship Management, Journey Mapping, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Customer experience improvement, Relationship Management, Market Opportunities, Business Modeling, Customer experience strategy (CX)
Débutant · Spécialisation · 3 à 6 mois

École Polytechnique
Compétences que vous acquerrez: Évolutivité, Stratégies de marketing, Gestion d'entreprise, Stratégies de croissance, Présentations, Pratiques générales de vente, Gestion du marketing, Gestion des données, L'innovation, Stratégie en matière de données, Transformation numérique, Gestion de l'acquisition des clients, Transformation des entreprises, Prise de décision fondée sur des données
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Derivatives, Futures Exchange, Investment Banking, Investment Management, Asset Management, Portfolio Risk, Financial Analysis, Banking Services, Risk Management, Finance, Securities (Finance), Wealth Management, Financial Market, Investments, Financial Regulations, Financial Trading, Financial Services, Financial Sales, Capital Markets, Return On Investment
Débutant · Spécialisation · 1 à 3 mois

National Taiwan University
Compétences que vous acquerrez: Financial Statement Analysis, Inventory Accounting, Financial Statements, Inventory Control Systems, Inventory Management System, Accounts Receivable, Financial Analysis, Inventory Control, Standard Accounting Practices, Financial Accounting, Accounts Payable and Receivable, Generally Accepted Accounting Principles (GAAP), Financial Reporting, General Accounting, Business Economics, Fixed Asset, Accounts Payable, Accounting, Property Accounting, Depreciation
Débutant · Cours · 1 à 3 mois

HubSpot Academy
Compétences que vous acquerrez: HubSpot CRM, Sales Management, Service Level Agreement, Sales Process, Workflow Management, Prospecting and Qualification, Inside Sales, Dashboard, Service Level, Management Reporting, Email Marketing, Performance Metric, Key Performance Indicators (KPIs), Prioritization, Auditing
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Presentations, Sales Presentation, Productivity Software, Data Sharing, Project Design, Project Documentation, Graphic Design, Business Communication, Marketing
Débutant · Projet Guidé · Moins de 2 heures

HubSpot Academy
Compétences que vous acquerrez: Sales Management, Sales Enablement, Sales Training, Sales Process, Sales Strategy, Employee Coaching, Employee Onboarding, Training Programs, Recruitment, New Hire Orientations, Talent Recruitment, Recruitment Strategies
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Canva (Software), Style Guides, Logo Design, Branding, Marketing Collateral, Marketing Design, Marketing Materials, Brand Marketing, Brand Strategy, Graphic Design, Brand Management, Media Strategy, Cross-Channel Marketing, Organizational Skills, Design Elements And Principles
Intermédiaire · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Appels entrants, Gestion du calendrier, Dentisterie, Accueil des clients, Agents génératifs d'IA, Ingénierie rapide, Gestion de la communication avec les clients, Service clientèle, Automatisation, Intégrations AI, Workflows d'IA, Soins dentaires, Programmation, Fixer des rendez-vous, Ingénierie de requête
Débutant · Projet Guidé · Moins de 2 heures

Università Bocconi
Compétences que vous acquerrez: Go To Market Strategy, Business Modeling, Entrepreneurship, Sales Presentation, Fundraising, Growth Strategies, Product Marketing, Customer Acquisition Management, Strategic Marketing, Product Development, Market Opportunities, Market Research, New Product Development, Presentations, Entrepreneurial Finance, Business Strategy, Persona Development, Customer Analysis, Market Analysis, Customer Insights
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Canva (Software), Marketing Materials, Promotional Materials, Marketing Collateral, Advertising, Digital Advertising, Design Elements And Principles, Organizational Skills, Graphic Design, Driving engagement, Layout Design, Online Advertising, Design, Graphic and Visual Design, Graphic and Visual Design Software, Graphical Tools, Marketing, Dashboard
Intermédiaire · Projet Guidé · Moins de 2 heures