Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Coursera
Compétences que vous acquerrez: Marketing Materials, Marketing Design, Marketing Collateral, Data Visualization, Content Creation, Graphic Design, Shared Media, Content Marketing, Social Media, Digital Marketing
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Financial Analysis, Financial Statement Analysis, Cash Flows, Financial Data, Gross Profit, Business Metrics, Business Modeling, Income Statement, Data-Driven Decision-Making, Working Capital
Avancées · Cours · 1 à 4 semaines

Compétences que vous acquerrez: HubSpot CRM, Conversion Funnel Analysis, Customer Relationship Management (CRM) Software, Sales Process, Sales Pipelines, Customer Relationship Management, Lead Generation, Closing (Sales), Calendar Management, Sales Management, Relationship Management, Customer Communications Management, Workflow Management, Statistical Analysis
Débutant · Projet Guidé · Moins de 2 heures

Real Madrid Graduate School Universidad Europea
Compétences que vous acquerrez: Global Marketing, Customer Engagement, Cultural Sensitivity, Revenue Management, Augmented and Virtual Reality (AR/VR), Brand Management, Marketing Strategy and Techniques, Customer experience improvement, Personalized Service, Business Modeling, Content Strategy, Customer Relationship Management, Innovation, Business Management, Price Negotiation, Digital Transformation, Data-Driven Decision-Making, Metadata Management, Artificial Intelligence, User Experience Design
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Event Marketing, Target Audience, Adobe Express, Marketing Materials, Promotional Materials, Goal Setting, Events and Conferences, Promotions and Campaigns, Campaign Planning, Promotional Strategies, Marketing Collateral, Community Outreach, Content Creation, Event Planning, Copywriting, Visual Design, Marketing Channel, Graphic Design, Branding, Strategic Partnership
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Customer Success Management, Sales Support, Salesforce, Data Visualization, Service Management, Sales Management, Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Support, Management Reporting, Dashboard, Customer Service, Knowledge Transfer, Data-Driven Decision-Making, Business Reporting, Performance Analysis, Administrative Support
Débutant · Cours · 1 à 4 semaines

Kennesaw State University
Compétences que vous acquerrez: Global Marketing, Branding, Brand Strategy, Brand Marketing, Brand Management, Brand Awareness, Diversity Marketing, Marketing, Benchmarking
Débutant · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Prompt Engineering, Generative AI, Generative AI Agents, Marketing Design, Web Content Accessibility Guidelines, Marketing Materials, Brand Awareness, Marketing, Campaign Planning, Marketing Collateral, Branding, Content Optimization, Search Engine Optimization, AI Workflows, Large Language Modeling
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Oral Expression, Driving engagement, Sales Presentations, Business Communication, Data Visualization
Débutant · Cours · 1 à 3 mois

Alex Genadinik
Compétences que vous acquerrez: Podcasting, Earned Media, Blogs, Search Engine Optimization, Brand Awareness, Web Presence, Product Promotion, Media Relations, Public Relations, Brand Management, Promotional Strategies, Lead Generation
Mixte · Cours · 1 à 4 semaines
Compétences que vous acquerrez: Compensation Management, Compensation Analysis, Compensation Strategy, Legal Technology, People Analytics, Data-Driven Decision-Making, Benchmarking, AI literacy, Labor Compliance, Generative AI Agents, Analysis, AI Integrations
Intermédiaire · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Data Governance, Role-Based Access Control (RBAC), Governance, Data Management, Generative AI, Security Controls, AI Security, Data Quality, Data Access, Identity and Access Management, Benchmarking, Compliance Management, Gap Analysis, Accountability, Quality Assurance and Control
Intermédiaire · Cours · 1 à 4 semaines