Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Compétences que vous acquerrez: Resource Allocation, Customer Insights, Marketing Effectiveness, Customer Relationship Management, Analytical Skills, Target Audience, Statistical Modeling
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Key Performance Indicators (KPIs), Marketing Effectiveness, Performance Measurement, Performance Metric, Performance Analysis, Business Metrics, Marketing Analytics, Performance Management, Data-Driven Decision-Making, Benchmarking, Root Cause Analysis, Goal Setting, Gap Analysis, Statistical Hypothesis Testing, Corrective and Preventive Action (CAPA), Trend Analysis
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Content Management Systems, Web Analytics, Search Engine Optimization, Web Design, Retail Management, Order Management, E-Commerce, Marketing Strategies, Blogs, Customer Relationship Management (CRM) Software, Content Creation, Dashboard, Web Frameworks, Email Marketing
Débutant · Cours · 1 à 3 mois
Compétences que vous acquerrez: Data Structures, Feature Engineering, MLOps (Machine Learning Operations), Java, Performance Tuning, Data Processing, Applied Machine Learning, System Monitoring, Scalability, Performance Analysis, Performance Testing, Tree Maps, Benchmarking, Graph Theory, Program Implementation
Avancées · Cours · 1 à 4 semaines

Google Cloud
Compétences que vous acquerrez: Google Gemini, Generative AI, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Big Data, Jupyter, Google Cloud Platform, SQL, Customer Relationship Management
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Matplotlib, Data Preprocessing, Box Plots, E-Commerce, Business Analytics, Data Visualization Software, Histogram, Data Analysis, Scatter Plots, Exploratory Data Analysis, Pandas (Python Package), Jupyter, Software Installation
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Data Governance, Data-Driven Decision-Making, AI Product Strategy, Legal Technology, Data Management, Business Process Automation, Technology Strategies, Business Leadership, Business Transformation, Generative AI, Artificial Intelligence, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Customer Service, Machine Learning
Débutant · Cours · 3 à 6 mois

Coursera
Compétences que vous acquerrez: Facebook, Payment Processing, Order Fulfillment, Order Processing, Product Knowledge, E-Commerce, Selling Techniques, Social Media, Marketing, Shipping and Receiving, Company, Product, and Service Knowledge, Advertising
Intermédiaire · Projet Guidé · Moins de 2 heures

Google Cloud
Compétences que vous acquerrez: Google Gemini, Generative AI, Big Data, Customer Relationship Management, SQL, Artificial Intelligence and Machine Learning (AI/ML), Data Processing, Data Analysis
Intermédiaire · Cours · 1 à 4 semaines

Universitat Politècnica de València
Compétences que vous acquerrez: Business Systems, Business Software, Database Management Systems, Enterprise Resource Planning, Databases, Productivity Software, Information Technology, Microsoft Office, Information Systems, Web Applications, Operating Systems, Web Development, Management Information Systems, Web Servers, Collaborative Software, Computer Systems, Customer Relationship Management, Computer Networking, Supply Chain Management, Spreadsheet Software
Débutant · Cours · 1 à 3 mois
Compétences que vous acquerrez: Java, Performance Tuning, Engineering Software, Data Structures, Software Engineering, Application Performance Management, Tree Maps, Scalability, Program Development, Maintainability, Algorithms, Benchmarking, Theoretical Computer Science
Avancées · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Google Gemini, Generative AI, Customer Relationship Management, Predictive Modeling, Artificial Intelligence and Machine Learning (AI/ML), SQL, Google Cloud Platform, Jupyter, Business Workflow Analysis, Big Data, Model Evaluation, Data Analysis Software
Intermédiaire · Cours · 1 à 4 semaines