Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Compétences que vous acquerrez: Growth Strategies, Strategic Leadership, Sales Strategy, Business Leadership, Customer Relationship Management, Leadership Development, Business Development, Team Motivation, Business Strategy, Leadership, Team Performance Management, Strategic Decision-Making, Customer experience strategy (CX), Business Planning, Team Management, Communication, Risk Analysis, Growth Mindedness, Key Performance Indicators (KPIs)
Avancées · Cours · 1 à 3 mois

National Taiwan University
Compétences que vous acquerrez: Financial Statement Analysis, Inventory Accounting, Inventory Control Systems, Financial Statements, Inventory Management System, Accounts Receivable, Inventory Control, Accounts Payable and Receivable, Balance Sheet, Financial Accounting, General Accounting, Standard Accounting Practices, Accounting, Fixed Asset, Generally Accepted Accounting Principles (GAAP), Property Accounting, Depreciation
Débutant · Cours · 1 à 3 mois

LearnQuest
Compétences que vous acquerrez: Agentic Workflows, Artificial Intelligence and Machine Learning (AI/ML), Agentic systems, System Design and Implementation, Unified Modeling Language, Performance Metric, Performance Measurement, Requirements Analysis, Performance Analysis, Model Evaluation, Prototyping, Stakeholder Communications, Stakeholder Engagement, Benchmarking
Débutant · Cours · 1 à 4 semaines

Università Bocconi
Compétences que vous acquerrez: Go To Market Strategy, Business Modeling, Entrepreneurship, Fundraising, Customer Acquisition Management, Business Architecture, User Research, Sales Strategy, Presentations, Customer Insights, Persona Development, Entrepreneurial Finance, New Product Development, Market Research, Market Opportunities, Customer Analysis, Product Development, Value Propositions, Market Analysis, User Feedback
Débutant · Cours · 1 à 4 semaines
Google Cloud
Compétences que vous acquerrez: Presentations, Sales Presentation, Google Workspace, Collaborative Software, Productivity Software, Sales Presentations, Oral Expression, Business Software, Version Control, Multimedia, Document Management, Data Sharing
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Canva (Software), Graphic Design, Design, Graphical Tools, Graphic and Visual Design, Creative Design, Marketing Design, Color Matching, Branding, Marketing Collateral, Marketing Materials
Débutant · Projet Guidé · Moins de 2 heures

Technical University of Munich (TUM)
Compétences que vous acquerrez: Fundraising, Business Valuation, Legal Risk, Biotechnology, Entrepreneurial Finance, Sales Presentations, Investments, Return On Investment, Private Equity, Presentations, Finance, Financial Analysis, General Finance, Mergers & Acquisitions, Negotiation
Intermédiaire · Cours · 1 à 3 mois

Alex Genadinik
Compétences que vous acquerrez: Marketing Planning, Marketing Strategies, Advertising, Marketing Strategy and Techniques, Strategic Marketing, Business Planning, Marketing, Customer Acquisition Management, Online Advertising, Growth Strategies, Business Marketing, Digital Advertising, Target Market, Digital Marketing, Lead Generation, Customer Retention
Mixte · Cours · 1 à 3 mois

Compétences que vous acquerrez: Intégrations AI, IA responsable, Commentaires des utilisateurs, Personnalisation de l'IA, Amélioration de l'expérience client, Automatisation, Technologies du libre-service, Expérience en centre d'appel, Analyse de la clientèle, Droit, Connaissance de l'IA, Engagement des clients, Soutien à la clientèle, Éthique des données, Intelligence artificielle, Service personnalisé, L'IA responsable, Connaissance du client, IA générative, Service clientèle
Débutant · Cours · 1 à 4 semaines

Alex Genadinik
Compétences que vous acquerrez: ChatGPT, Customer Service, Personalized Service, Self Service Technologies, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer Inquiries, Generative AI Agents, Customer experience improvement, AI Integrations, Customer experience strategy (CX), Product Support, Standard Operating Procedure, System Configuration
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Work Breakdown Structure, Scheduling, Project Schedules, Project Controls, Timelines, Project Performance, Benchmarking, Project Management Software, Corrective and Preventive Action (CAPA), Project Management, Performance Analysis, Variance Analysis
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Intercultural Competence, Cultural Responsiveness, Relationship Building, Relationship Management, Professional Development, Data Storytelling, Oral Expression, Public Speaking, Rapport Building, Tactfulness, Persuasive Communication, User Feedback, Communication Strategies, Overcoming Objections, Drive Engagement, AI literacy, Continuous Improvement Process
Débutant · Cours · 1 à 3 mois