Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Coursera
Compétences que vous acquerrez: Customer Retention, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Engagement, Customer Relationship Management, Customer Relationship Building, Customer Analysis, Target Audience, HubSpot CRM, Marketing Automation, Customer Insights, Email Marketing, Email Automation
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Meta Ads Manager, Facebook, Advertising Campaigns, Brand Awareness, Campaign Management, Lead Generation, Online Advertising, Social Media Campaigns, Campaign Planning, Paid media, Advertising, Marketing, Driving engagement, Target Audience
Intermédiaire · Projet Guidé · Moins de 2 heures

Coursera
Compétences que vous acquerrez: Email Marketing, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Data Management, Customer Relationship Management, Marketing Automation, Customer Analysis, Driving engagement, Marketing Strategies, Data-Driven Marketing, Consolidation, Marketing Analytics, Email Automation, Data Integration, Workflow Management
Débutant · Cours · 1 à 4 semaines

Alex Genadinik
Compétences que vous acquerrez: Entrepreneurship, Marketing Automation, Blogs, E-Commerce, Performance marketing, Recruitment, Influencing, Product Promotion, Program Development, Recruitment Strategies, Promotional Strategies, Payment Systems
Mixte · Cours · 1 à 4 semaines

Google Cloud
Compétences que vous acquerrez: Google Gemini, Gemini, Generative AI, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Jupyter, Google Cloud Platform, SQL, Customer Relationship Management, Query Languages
Intermédiaire · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Star Schema, Role-Based Access Control (RBAC), Power BI, Database Design, Data Modeling, Data Analysis Expressions (DAX), Authorization (Computing), Relational Databases, Financial Data, Data Security, Security Controls, Dashboard, Data Access, Dashboard Creation, Model Deployment, Gross Profit, Cloud Deployment, Performance Improvement
Intermédiaire · Cours · 1 à 4 semaines

Google Cloud
Compétences que vous acquerrez: Google Gemini, Gemini, Generative AI, Google Cloud Platform, Large Language Modeling, Customer Relationship Management, AI literacy, Applied Machine Learning, SQL, AI Integrations, Artificial Intelligence and Machine Learning (AI/ML), Data Analysis
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Merchandise Displays, Visual Merchandising, Workflow Management, Project Scoping, E-Commerce, Business Workflow Analysis, Content Management Systems, Information Architecture, Project Planning, User Interface and User Experience (UI/UX) Design, Software Installation
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Gemini, Google Gemini, Generative AI, Google Cloud Platform, Customer Relationship Management, Predictive Modeling, SQL, Big Data, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Python Programming
Intermédiaire · Cours · 1 à 4 semaines

Google Cloud
Compétences que vous acquerrez: Gemini, Google Gemini, Applied Machine Learning, Google Cloud Platform, Generative AI, Customer Relationship Management, Predictive Modeling, Query Languages, SQL, AI Integrations, Data Analysis
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Verification And Validation, Release Management, Maintainability, Experimentation, Performance Testing, Benchmarking, Performance Analysis
Intermédiaire · Cours · 1 à 4 semaines

Universitat Politècnica de València
Compétences que vous acquerrez: Business Systems, Business Technologies, Enterprise Resource Planning, Excel Formulas, Supply Chain Systems, Enterprise Application Management, Supply Chain Management, Geospatial Information and Technology, Management Information Systems, Geographic Information Systems, Web Development, GIS Software, Web Presence, Web Applications, Customer Relationship Management
Débutant · Cours · 1 à 3 mois