Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Coursera
Compétences que vous acquerrez: Registration, Email Marketing, User Feedback, Customer Relationship Management, User Accounts, Account Management
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: TikTok, Content Performance Analysis, Content Creation, Content Strategy, Data-Driven Decision-Making, Marketing Analytics, Social Media Marketing, Brand Marketing, E-Commerce, Revenue Management, Live Streaming
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Market Share, Financial Statement Analysis, Case Studies, Estimation, Business Valuation, Financial Analysis, Competitive Analysis, Financial Modeling, Market Analysis, Growth Strategies, International Finance, Financial Forecasting, Benchmarking, Spreadsheet Software
Mixte · Cours · 1 à 4 semaines

Real Madrid Graduate School Universidad Europea
Compétences que vous acquerrez: AI Personalization, Augmented and Virtual Reality (AR/VR), Live Streaming, Media Production, Media and Communications, Digital Media Strategy, Media Strategy, Revenue Management, Content Creation, Web Content, Brand Management, E-Commerce, Social Media Strategy, Social Media, Community Organizing, Innovation, Data-Driven Decision-Making, Video Production, User Centered Design, Game Theory
Débutant · Cours · 1 à 4 semaines

Universitat Politècnica de València
Compétences que vous acquerrez: Social Media Management, Information Privacy, Computer Security Awareness Training, Cybersecurity, Information Technology, Malware Protection, Online Advertising, Social Media, Digital Marketing, Personally Identifiable Information, Security Awareness, Digital Content, E-Commerce, Web Content, Professional Networking
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Email Automation, Email Marketing, Marketing Automation, Performance Analysis, Performance Measurement, Quality Assurance, Campaign Management, Performance Metric, Benchmarking, Marketing Effectiveness, HubSpot CRM, Automation, Key Performance Indicators (KPIs), Marketing Analytics, Data-Driven Decision-Making, Personalized Service, Customer Engagement
Débutant · Cours · 1 à 4 semaines

Amazon Web Services
Compétences que vous acquerrez: Customer experience improvement, Salesforce, Cloud-Based Integration, Operational Excellence, Data Integration, Amazon Web Services, Systems Integration, Strategic Partnership, Customer Service, Business Solutions, Business Transformation
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Email Automation, Search Engine Optimization, E-Commerce, Order Management, Product Improvement, Real Time Data, User Feedback, Payment Processing and Collection, Promotional Strategies
Avancées · Cours · 1 à 3 mois

Compétences que vous acquerrez: Cross-Channel Marketing, Return On Investment, Marketing Budgets, Campaign Management, Marketing Channel, Data Presentation, Google Ads, Advertising Campaigns, Marketing Effectiveness, Performance marketing, Performance Analysis, Data-Driven Decision-Making, Budget Management, Lead Generation
Débutant · Cours · 1 à 4 semaines

CertNexus
Compétences que vous acquerrez: Artificial Intelligence, AI Enablement, AI Product Strategy, Artificial Intelligence and Machine Learning (AI/ML), Business Requirements, Responsible AI, AI Security, Data Ethics, Process Improvement, Process Improvement and Optimization, Environmental Social And Corporate Governance (ESG), Cloud Computing, Process Optimization, User Experience, Customer Service, Big Data, Data Security, Operational Efficiency, Marketing, Data Quality
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Facebook, Promotional Strategies, Marketing Strategies, Product Promotion, Driving engagement, Social Media, Social Media Marketing, Digital Assets, E-Commerce, Business Process Management
Débutant · Projet Guidé · Moins de 2 heures

Real Madrid Graduate School Universidad Europea
Compétences que vous acquerrez: Global Marketing, Customer Engagement, Cultural Sensitivity, Revenue Management, Augmented and Virtual Reality (AR/VR), Brand Management, Marketing Strategy and Techniques, Customer experience improvement, Personalized Service, Business Modeling, Content Strategy, Customer Relationship Management, Innovation, Business Management, Price Negotiation, Digital Transformation, Data-Driven Decision-Making, Metadata Management, Artificial Intelligence, User Experience Design
Débutant · Cours · 1 à 4 semaines