
University of Michigan
您将获得的技能: Constructive Feedback, Cooperation, Decision Making, Team Performance Management, Team Building, Teamwork, Peer Review, Team Management, Independent Thinking, Personal Development, Empathy, Professional Development, Self-Awareness, Rapport Building, Critical Thinking, Mentorship, Communication Strategies, People Management, Leadership Development, Communication
初级 · 专项课程 · 3-6 个月

您将获得的技能: Customer Service, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Relationship Management, Customer Engagement, Customer Data Management, Customer Insights, Digital Marketing, Trend Analysis, Data Analysis, Business Reporting
初级 · 课程 · 1-4 周

Arizona State University
您将获得的技能: Rapport Building, Growth Mindedness, Recognizing Others, Empathy, Relationship Building, Constructive Feedback, Interpersonal Communications, Social Skills, Leadership, Compassion, Collaboration, Mentorship, Teamwork, Empowerment, Decision Making, Active Listening, Independent Thinking, Open Mindset, Conflict Management, Accountability
初级 · 专项课程 · 3-6 个月

University of Michigan
您将获得的技能: 原型设计, 概念设计, 用户体验, 交互设计, 线框设计, 构思, 定性研究, 创建调查, 可用性测试, 抽样(统计), UI/UX 研究, 网络分析, 以用户为中心的设计, 调查, 用户体验设计, 用户研究, 用户故事, 可用性, 设计研究, A/B 测试
初级 · 专项课程 · 3-6 个月

Coursera
您将获得的技能: Workflow Management, User Feedback, Automation, Performance Measurement, Project Management Software, Performance Improvement, Process Improvement, Data-Driven Decision-Making, Prioritization, Systems Integration
初级 · 课程 · 1-4 周

您将获得的技能: Web Analytics, Customer Analysis, Customer Insights, Analytics, User Feedback, Business Analytics, Analysis, Root Cause Analysis, User Flows, Performance Analysis, Data Presentation, Performance Metric, Key Performance Indicators (KPIs), Statistical Analysis, Data Capture, Taxonomy
中级 · 课程 · 1-4 周

您将获得的技能: Customer Retention, Customer Insights, Statistical Methods, Statistical Analysis, R Programming, Trend Analysis, Data Analysis, Performance Metric, Business Metrics, Statistical Software, Analytics, Customer Engagement
中级 · 课程 · 1-4 周

Madecraft
您将获得的技能: Active Listening, Constructive Feedback, Performance Management, Team Leadership, Leadership, Disciplinary Procedures, Employee Performance Management, Leadership Development, De-escalation Techniques, People Development, Performance Analysis, Employee Coaching, Emotional Intelligence, Communication Strategies, Coaching, Conflict Management, Communication, Root Cause Analysis
初级 · 课程 · 1-3 个月

您将获得的技能: Customer Retention, Customer Analysis, Business Metrics, Data Analysis, Performance Metric, Customer Insights, Analysis, Performance Measurement, Trend Analysis, Benchmarking, Key Performance Indicators (KPIs), Pareto Chart, Data-Driven Decision-Making, Customer experience strategy (CX), Descriptive Analytics, Predictive Analytics, Root Cause Analysis, Consumer Behaviour
中级 · 课程 · 1-4 周

California Institute of the Arts
您将获得的技能: 原型设计, 交互设计, 线框设计, 用户体验, 设计元素和原则, 响应式网页设计, Adobe XD, 设计师, 网页设计, 信息架构, 平面和视觉设计, 模型, 以用户为中心的设计, 网络语言, UI/UX 战略, 用户体验设计, 用户研究, 用户界面和用户体验(UI/UX)设计, 角色(用户体验), 用户界面 (UI) 设计
初级 · 专项课程 · 3-6 个月

Coursera
您将获得的技能: Market Intelligence, Survey Creation, Market Research, Business Research, Research Methodologies, Customer Insights, User Feedback, Target Audience, Qualitative Research, Target Market, Quantitative Research, Data Collection, Case Studies, Data Analysis
中级 · 课程 · 1-4 周

Microsoft
您将获得的技能: Prototyping, Usability Testing, Wireframing, Interaction Design, User Experience Design, Figma (Design Software), Usability, User Interface (UI) Design, Mockups, UI/UX Research, Design Thinking, User Research, Style Guides
混合 · 课程 · 1-4 周