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主题必需的
语言必需的
在整个课程（说明和评估）中使用的语言。
了解产品必需的
级别必需的
课程长度必需的
技能必需的
字幕必需的
教师必需的
“客户服务” 的结果
状态：预览National Taiwan University
您将获得的技能: Hazard Analysis, Risk Analysis, Food Safety and Sanitation, Food Quality Assurance And Control, Risk Management, Safety Standards, Emergency Response, Safety and Security, Case Studies, Media and Communications
状态：预览University of California, Irvine
您将获得的技能: Delegation Skills, Goal Setting, Prioritization, Risk Management, Scheduling, Time Management, Resource Management, Productivity, Organizational Skills, Personal Development, Expectation Management, Professional Development, Decision Making
状态：免费试用University of Pennsylvania
您将获得的技能: Financial Statements, Financial Statement Analysis, Financial Accounting, Financial Reporting, Income Statement, Cash Flows, Financial Acumen, Balance Sheet, Financial Analysis, Accrual Accounting, Generally Accepted Accounting Principles (GAAP)
状态：免费试用Google Cloud
您将获得的技能: Prompt Engineering, Google Cloud Platform, Kubernetes, Identity and Access Management, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Infrastructure, Cloud Security, Containerization, Cloud Services, Virtual Machines, Infrastructure As A Service (IaaS), Generative AI Agents, Data Loss Prevention, Cloud Storage, Network Infrastructure, Security Management, Application Development, Cloud Computing, Malware Protection, Continuous Monitoring
状态：免费试用University of Pennsylvania
您将获得的技能: Financial Statements, Financial Statement Analysis, Operations Management, Return On Investment, Process Analysis, Financial Accounting, Business Operations, Operational Efficiency, Financial Reporting, Income Statement, Capital Budgeting, Marketing, Cash Flows, Finance, Production Process, Operational Analysis, Strategic Marketing, Marketing Strategies, Financial Modeling, Business Planning
状态：免费试用Fudan University
您将获得的技能: Unity Engine, Game Design, Video Game Development, Mobile Development, Application Deployment, Cloud Applications, Android (Operating System), Program Development, Cloud Platforms, Data Analysis Software, Middleware, Data Integration, Back-End Web Development, Numerical Analysis, Server Side, Authentications, User Interface (UI), User Accounts
是什么让您今天来到 Coursera？
状态：免费试用Arizona State University
您将获得的技能: Meeting Facilitation, Business Writing, Active Listening, Business Correspondence, Employee Coaching, Business Communication, Concision, Report Writing, Constructive Feedback, Telephone Skills, Leadership, Leadership and Management, Recruitment, Verbal Communication Skills, English Language, Team Building, Communication, Communication Strategies, Grammar, Vocabulary
状态：免费试用University of Pennsylvania
您将获得的技能: Return On Investment, Capital Budgeting, Finance, Financial Modeling, Corporate Finance, Financial Management, Financial Analysis, Business Valuation, Financial Market, Cash Flows, Securities (Finance), Asset Management
状态：新状态：预览Google Cloud
您将获得的技能: Unit Testing, Google Gemini, Debugging, Code Review, Google Cloud Platform, Cloud Applications, Software Testing, Software Development Tools, Application Development, Maintainability, Software Documentation
状态：免费试用Arizona State University
您将获得的技能: English Language, Business Writing, Presentations, Business Correspondence, Business Management, Management Reporting, Business Planning, Marketing Budgets, New Product Development, Business Communication, Marketing Planning, Portfolio Management, Analysis
状态：新Google Cloud
您将获得的技能: LLM Application, Open Web Application Security Project (OWASP), Large Language Modeling, Application Security, Prompt Engineering, Security Controls, Application Programming Interface (API), Integration Testing, Configuration Management, Program Development
状态：预览National Taiwan University
您将获得的技能: Revenue Management, Service Design, Customer experience improvement, Financial Services, Innovation, Economics, Product Design, Case Studies, Platform As A Service (PaaS), Business Modeling, Business Strategy, Consumer Behaviour
总之，以下是 10 最受欢迎的 客户服务 课程
- 食品安全與風險分析（Food Safety＆Risk Analysis）: National Taiwan University
- 業務効率や生産性向上につながる時間管理: University of California, Irvine
- 财务会计概论（中文版）: University of Pennsylvania
- Security in Google Cloud 日本語版: Google Cloud
- 商务基础 (中文版): University of Pennsylvania
- 网络游戏设计与开发毕业项目: Fudan University
- 商务英语课程:管理与领导力英语 Management & Leadership: Arizona State University
- 企业金融概论（中文版）: University of Pennsylvania
- 借助 Gemini Code Assist 简化应用开发: Google Cloud
- 总计划案 Final Project: Arizona State University
