
您将获得的技能: Customer Analysis, Sales Strategy, Sales, Data Analysis Software, Data Analysis, Query Languages, Database Software, Trend Analysis, Databases, Customer Insights, Performance Analysis, Product Assortment
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: User Experience Design, Experience Design, Design Thinking, User Experience, Customer experience improvement, Solution Design, Business Intelligence, Journey Mapping, User Interface (UI) Design, Customer Analysis, Collaborative Software
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Model Evaluation, Customer Analysis, Model Training, Logistic Regression, Predictive Modeling, Exploratory Data Analysis, Predictive Analytics, E-Commerce, Big Data, Data Access, Applied Machine Learning, Data Analysis, Classification Algorithms
中级 · 项目 · 不超过 2 小时

University of Maryland, College Park
您将获得的技能: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Engagement, Customer Relationship Building, Customer Relationship Management, Brand Loyalty, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Customer Data Management, B2B Sales, Target Market, Operating Cost, Analytics, Strategic Decision-Making
初级 · 课程 · 1-4 周

Logical Operations
您将获得的技能: Customer Service, Greeting Customers, Customer Inquiries, Workflow Management, Sales Strategy, Selling Techniques, Client Services, Customer experience strategy (CX), General Sales Practices, Customer Support, Customer and Client Support, Client Support, Customer Advocacy, Customer experience improvement, Interpersonal Communications, Leadership, Sales Support, Verbal Communication Skills, Customer Communications Management, Communication
混合 · 课程 · 1-3 个月

您将获得的技能: Customer experience improvement, User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Product Improvement, Continuous Improvement Process, Service Improvement, Data Collection, Surveys, Case Studies, Culture Transformation
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 零售销售, 同理心, 问候客户, 积极倾听, 建立客户关系, 向上销售, 团队合作, 客户支持, 客户服务, 交流, 数据录入, 合作, 降级技巧, 呼叫中心经验, 时间管理, 解决客户投诉, 交叉销售, 成长意识, 面试技巧, 销售技巧
初级 · 专业证书 · 3-6 个月

Alex Genadinik
您将获得的技能: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Relationship Building, Social Media Marketing, Social Media Management, Customer Inquiries, Customer Engagement, Service Management, Drive Engagement, Customer experience improvement, Customer Complaint Resolution, Customer experience strategy (CX), Personalized Service, Service Recovery, Active Listening, Conflict Management
混合 · 课程 · 1-4 周

Salesforce
您将获得的技能: 销售业务, 仪表板, 绩效报告, 销售管理, 服务管理, 销售团队, 客户支持, 客户关系管理, 客户服务, 数据可视化, 客户成功管理, 内部销售, 数据故事, 销售支持, Salesforce, 数据驱动决策, 业务报告, 客户关系管理 (CRM) 软件
初级 · 课程 · 1-4 周

您将获得的技能: Proposal Development, Customer Relationship Management (CRM) Software, Sales Presentations, Relationship Management, Loyalty Programs, Relationship Building
高级设置 · 课程 · 1-4 周

您将获得的技能: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
初级 · 指导项目 · 不超过 2 小时

Dartmouth College
您将获得的技能: Biology, 3D Assets, Anthropology, Anatomy, Laboratory Research, Scientific Methods, Taxonomy, Life Sciences, Scientific Visualization, Ancient History, Estimation
混合 · 课程 · 1-4 周