
您将获得的技能: Google Gemini, Google Cloud Platform, Customer Analysis, Cloud Management, Applied Machine Learning, Jupyter, Cloud Applications, LLM Application, Text Mining, Machine Learning, Business Reporting, SQL
中级 · 项目 · 不超过 2 小时

您将获得的技能: Big Data, Generative AI, Case Studies, Customer Insights, Market Research, Data Preprocessing, Market Analysis, Marketing Analytics, Data Analysis, AI Enablement, Data Visualization Software, Consumer Behaviour, Business Strategy
中级 · 课程 · 1-4 周

Anmol Test Institution
您将获得的技能: User Feedback, Customer Insights, Customer experience improvement, Dashboard, Data Analysis, Data Sharing, Customer Engagement, Market Analysis, No-Code Development, Project Design, Project Implementation
初级 · 指导项目 · 不超过 2 小时

Coursera
您将获得的技能: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
初级 · 课程 · 1-4 周

Logical Operations
您将获得的技能: Customer Service, Greeting Customers, Workflow Management, Sales Strategy, Customer Support, Customer and Client Support, Customer experience improvement, Leadership, Cross Selling, Sales Support, Team Leadership, Active Listening, Customer Complaint Resolution, Organizational Skills, Stress Management, Verbal Communication Skills, Customer Communications Management, Communication, Conflict Management, Needs Assessment
混合 · 课程 · 1-3 个月

您将获得的技能: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 时间管理, 建立客户关系, 交流, 积极倾听, 冲突管理, 呼叫中心经验, 向上销售, 客户服务, 事务处理, 降级技巧, 数据录入, 面试技巧, 问候客户, 收银机操作, 团队合作, 解决客户投诉, 同理心, 交叉销售, 零售店运营, 成长意识
初级 · 专业证书 · 3-6 个月

CVS Health
您将获得的技能: 时间管理, 建立客户关系, 交流, 社交媒体, 销售点, 客户服务, 客户咨询, 专业精神, 事务处理, 数据录入, 零售销售, 团队合作, 收银机操作, 问候客户, 电子商务, 订单管理系统, 付款处理和收款, 零售店运营
初级 · 课程 · 1-3 个月

Alex Genadinik
您将获得的技能: Customer experience improvement, Customer and Client Support, Customer Service, Customer Support, Communication Strategies, Communication, Customer Complaint Resolution, Customer Engagement, Personalized Service, Active Listening, Customer Insights, Conflict Management, Social Media Management
混合 · 课程 · 1-4 周

Salesforce
您将获得的技能: 销售流程, 客户支持, 数据驱动决策, 仪表板, 客户服务, 客户关系管理 (CRM) 软件, Salesforce, 销售策略, 数据可视化, 销售业务, 业务报告, 销售团队, 客户成功管理, 销售管理
初级 · 课程 · 1-4 周

您将获得的技能: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
初级 · 指导项目 · 不超过 2 小时

Dartmouth College
您将获得的技能: Biology, 3D Assets, Anthropology, Anatomy, Laboratory Research, Scientific Methods, Visualization (Computer Graphics), Life Sciences, Spatial Data Analysis, Geospatial Information and Technology
混合 · 课程 · 1-4 周