
Coursera
您将获得的技能: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
初级 · 课程 · 1-4 周

您将获得的技能: Professional Development, Technical Support, Lifelong Learning, Desktop Support, Willingness To Learn, Product Support, End User Training and Support, System Support, Help Desk Support, Active Listening, Time Management, Growth Mindedness, Open Mindset, Interpersonal Communications, Teamwork, Relationship Building, Problem Solving, Communication
初级 · 课程 · 1-4 周

Goodwill Industries International
您将获得的技能: 利益相关者的参与, 专业发展, 战略伙伴关系, 建设性反馈, 适应, 劳动力发展, 项目实施, 培训, 新兴技术, 远程办公, 技术战略, 虚拟团队
初级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: 客户分析, 客户支持, 根源分析, 云基础设施, AWS 身份和访问管理 (IAM), 亚马逊 S3, 系统监控, 网络故障排除, 数据安全, 需求分析, 亚马逊网络服务, 情景测试, 虚拟网络化, 技术支持, 亚马逊弹性计算云 Computing, 系统支持, 云计算, 技术咨询, 无服务器计算, 云存储
初级 · 课程 · 1-4 周
University of Glasgow
您将获得的技能: Model Evaluation, Data Ethics, AI Security, Responsible AI, Healthcare Ethics, Machine Learning, Deep Learning, Information Privacy, Decision Support Systems, Health Informatics, Predictive Modeling, Artificial Intelligence, Human Centered Design, Data Security
中级 · 课程 · 1-4 周

Fundação Instituto de Administração
您将获得的技能: 谈判, 销售流程, 销售策略, 建立客户关系, 客户参与, 销售, 销售培训, 销售支持, 商务, 销售管理
中级 · 课程 · 1-4 周

您将获得的技能: Network Troubleshooting, Computer Security Incident Management, Incident Response, Cybersecurity, Cyber Attacks, Cyber Security Policies, Networking Hardware, Threat Detection, Technical Support, Network Security, General Networking, Computer Networking, Network Architecture, Network Administration, Network Protocols
初级 · 课程 · 1-4 周

您将获得的技能: Hardware Troubleshooting, Computer Hardware, Digital Transformation, Technical Support, System Support, Servers, Network Security, Data Security, IT Infrastructure, Operating Systems, Data Storage, Computer Networking
初级 · 课程 · 1-4 周

University of Colorado System
您将获得的技能: SQL, 关系数据库, 分析, 商业智能, 数据库管理系统, 大数据, PostgreSQL, 数据整合, 数据仓库, 数据挖掘, Data Governance, Oracle 数据库, 数据管理, 数据架构
混合 · 课程 · 1-3 个月

Amazon Web Services
您将获得的技能: Command-Line Interface, Network Troubleshooting, Linux Commands, Linux, Unix Commands, Linux Administration, Technical Support, Network Infrastructure, Amazon Web Services, File Management, Network Protocols, Network Security, Operating Systems, System Configuration, DevOps, Communication
初级 · 课程 · 1-4 周

您将获得的技能: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, Product Support, Responsible AI, AI Workflows, Customer experience improvement, Artificial Intelligence, Data Ethics, Customer Insights, Automation, Natural Language Processing, Ethical Standards And Conduct
中级 · 课程 · 1-4 周