ServiceNow 课程可以帮助您学习 IT Service 管理、工作流自动化、Incident Management 和 Change Management 流程。您可以掌握配置 ServiceNow 应用程序、创建报告和 Dashboard 以及集成第三方工具的技能。许多课程介绍了 ServiceNow 的平台功能,如用于应用程序开发的 ServiceNow Studio 和用于数据解析的性能解析工具,使您能够在实际环境中应用所学知识。

IESE Business School
您将获得的技能: 精益方法, 运行效率, 员工管理, 改善服务, 劳动力管理, 精益生产, 可持续商业, 卓越运营, 运营管理, 能力管理, 服务管理, 流程改进, 员工队伍规划, 服务设计, 质量改进, 业务流程管理, 流程图, 客户服务, 工艺优化, 过程分析
★ 4.4 (25) · 初级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Data Pipelines, Dataflow, Google Cloud Platform, Data Warehousing, Extract, Transform, Load, Data Quality, Data Validation, Data Cleansing, Performance Tuning, Data Processing, Data Management, Apache Spark, Cloud Services, Data Transformation, Serverless Computing, System Monitoring
中级 · 课程 · 1-4 周

您将获得的技能: Customer Service, Customer experience improvement, Service Design, Loyalty Programs, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Journey Mapping, Customer Engagement, Customer Support, Cross-Channel Marketing, Business Process, Integrated Marketing Communications, Customer Retention, Marketing
★ 4.5 (42) · 初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Microsoft Windows, Authentications, Operating System Administration, Azure Active Directory, Microsoft Intune (Mobile Device Management Software), Identity and Access Management, System Configuration, User Provisioning, Active Directory, Remote Access Systems, Software Installation, Role-Based Access Control (RBAC), Automation, Data Migration
★ 4.7 (14) · 中级 · 课程 · 1-4 周

您将获得的技能: Cloud Applications, Cloud Development, Cloud Deployment, Cloud-Native Computing, Cloud Hosting, Event-Driven Programming, Virtual Networking, Restful API, Cloud Infrastructure, Authentications, Application Programming Interface (API), Serverless Computing, Virtual Machines, Authorization (Computing), Microsoft SQL Servers, Network Routing, Web Content
★ 4.9 (14) · 中级 · 课程 · 1-3 个月

Whizlabs
您将获得的技能: Kubernetes, Google Cloud Platform, Serverless Computing, Google App Engine, Cloud-Native Computing, Cloud Infrastructure, Cloud Deployment, Cloud Computing Architecture, Cloud Services, Cloud Computing, Infrastructure As A Service (IaaS), Cloud Platforms, Cloud Applications, Application Deployment, Virtual Machines, Containerization, Cloud Security, Load Balancing, Command-Line Interface, Automation
中级 · 课程 · 1-4 周

您将获得的技能: .NET Framework, Web Development, Databases, Program Development, Application Development, Business Logic
初级 · 课程 · 1-4 周

Northeastern University
您将获得的技能: Process Improvement, Data-Driven Decision-Making, Process Improvement and Optimization, Service Improvement, Performance Improvement, Business Process Reengineering, Service Design, Health Systems, Culture Transformation, Process Design, Business Process Improvement, Patient Flow, Process Management, Healthcare Industry Knowledge, Operations Management, Organizational Change, Organizational Effectiveness, Organizational Strategy, Health Care, Customer experience improvement
初级 · 课程 · 1-4 周

您将获得的技能: Cloud-Native Computing, Software-Defined Networking, Cloud Deployment, Virtual Networking, Cloud Infrastructure, Network Infrastructure, Application Deployment, Cloud Platforms, Containerization, Kubernetes, Microservices, Computing Platforms, Infrastructure Architecture, IT Infrastructure, Virtualization, Virtual Machines, Networking Hardware
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: Responsible AI, Team Building, Generative AI, Customer experience improvement, Automation, Data Ethics, Customer Engagement, Customer Service, AI Enablement, Cross-Functional Collaboration, Customer Data Management, Business Ethics, Information Privacy
初级 · 课程 · 1-4 周

您将获得的技能: Istio, Microservices, Kubernetes, Cloud Deployment, Cloud-Native Computing, Google Cloud Platform, Application Deployment, Software Architecture
中级 · 项目 · 不超过 2 小时

Google Cloud
您将获得的技能: Virtual Machines, Data Access, User Accounts, Google Cloud Platform, Virtualization and Virtual Machines, Cloud Computing, Cloud API, Cloud Management, Public Cloud, Query Languages, Cloud Platforms
初级 · 项目 · 不超过 2 小时