ServiceNow

ServiceNow 是一个基于云的平台，旨在实现 IT Business Management (ITBM) 和 IT Service Management (ITSM) 自动化，并提供 IT Operations Management (ITOM)。Coursera的ServiceNow目录教您如何利用这一创新平台简化业务运营并改善用户体验。您将学习到 Incident Management、Problem Management、Change Management、Knowledge Management 等知识。全面了解 ServiceNow 的功能，从创建服务目录到实施工作流程自动化，同时掌握 ServiceNow 强大的脚本引擎、报告和性能分析等工具。这项技能将帮助您在任何组织的 IT 领域提高效率和效益。
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“servicenow” 的结果

  • Packt

    您将获得的技能: ServiceNow, Service Level, Systems Administration, User Accounts, Authorization (Computing), Database Application, System Configuration, Automation, Application Design, Content Management, Scripting, Management Information Systems

    4.4
    评分, 4.4 星，最高 5 星
    21 条评论

    初级 · 课程 · 1-3 个月

  • 状态：新
    状态：预览

    Coursera Instructor Network

    您将获得的技能: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Self Service Technologies, Artificial Intelligence, Technical Support and Services, Operational Efficiency, Predictive Modeling, Incident Management, Event Monitoring, Change Management, Performance Analysis

    中级 · 课程 · 1-4 周

  • 状态：新
    状态：预览

    Coursera Instructor Network

    您将获得的技能: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, IT Management, Automation, Problem Solving, Design, Order Fulfillment

    初级 · 课程 · 1-4 周

  • 状态：新
    状态：预览

    Coursera Instructor Network

    您将获得的技能: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management, Prioritization

    初级 · 课程 · 1-4 周

  • 状态：免费试用

    University of Maryland, College Park

    您将获得的技能: No-Code Development, Application Development, User Experience, User Interface (UI), Data Modeling, Application Design, Application Deployment, Platform As A Service (PaaS), Automation, Cloud Applications, Salesforce, ServiceNow

    中级 · 课程 · 1-3 个月

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    • Packt
    • University of Maryland, College Park