ServiceNow 课程
ServiceNow 课程可以帮助您学习 IT Service 管理、工作流自动化、Incident Management 和 Change Management 流程。您可以掌握配置 ServiceNow 应用程序、创建报告和 Dashboard 以及集成第三方工具的技能。许多课程介绍了 ServiceNow 的平台功能，如用于应用程序开发的 ServiceNow Studio 和用于数据解析的性能解析工具，使您能够在实际环境中应用所学知识。
热门 ServiceNow 课程和认证
您将获得的技能: ServiceNow, Service Level, Systems Administration, User Accounts, Service Management, Authorization (Computing), Database Application, System Configuration, Automation, Application Design, Content Management, Scripting
您将获得的技能: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis
您将获得的技能: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Issue Tracking, Configuration Management, Computer Security Incident Management, Self Service Technologies, Change Requests, Automation, Service Level, Problem Solving, Design, Order Fulfillment
您将获得的技能: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management
您将获得的技能: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Linux Administration, Technical Consulting, Windows Servers, Cloud Computing, Network Administration, Data Storage
Logical Operations
您将获得的技能: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, IT Management, Change Control, Information Technology Operations, Information Technology, Service Level, Operations Management, Technical Support and Services, Incident Management, Governance, Technical Management, Help Desk Support, Asset Management, Operations, Automation
是什么让您今天来到 Coursera？
您将获得的技能: Infrastructure as Code (IaC), Puppet (Configuration Management Tool), Infrastructure As A Service (IaaS), Cloud Services, Cloud Computing, Virtual Machines, Software As A Service, Change Control, Terraform, System Monitoring, Incident Management, Configuration Management, Cloud Storage, Disaster Recovery, Automation, Scalability, Service Level, Load Balancing
Microsoft
您将获得的技能: 云基础设施, 安全信息与事件管理（SIEM）, 网络路由, 身份和访问管理, 负载平衡, 可扩展性, 云安全, Kubernetes, 云服务, Microsoft Azure, 云计算, 操作系统管理, 基础设施即服务（IaaS）, 虚拟机, 网络安全, 虚拟网络, 应用程序部署
您将获得的技能: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions
您将获得的技能: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Technical Services, Enterprise Architecture, Managed Services, Risk Management Framework, IT Infrastructure, IT Security Architecture, Capacity Management, Release Management, Incident Management, Service Level
Knowledge Accelerators
您将获得的技能: 流程管理, 人际沟通, 客户参与, 批判性思维和解决问题, 改善客户体验, 交流, 技术支持与服务, 同理心, 客户服务, 解决客户投诉, 服务台支持, 客户支持, 客户关系管理, 解决问题, 问候客户
您将获得的技能: Microsoft Azure, Cloud Management, Spring Framework, Responsible AI, Java, Artificial Intelligence, Technical Services, Cloud Deployment, Restful API, Debugging
总之，以下是 10 最受欢迎的 servicenow 课程
- ServiceNow System Administrator from Zero to Hero: Packt
- ServiceNow Basics: IT Automation & AI-Powered Workflows: Coursera
- Advanced ITSM with ServiceNow: Optimizing IT Operations: Coursera
- ITSM Foundations: Optimizing IT Service Management: Coursera
- System Administration and IT Infrastructure Services: Google
- ITIL 4 Foundation: Logical Operations
- Configuration Management and the Cloud: Google
- Azure 云服务: Microsoft
- ITIL V4 Introduction to Service Management Concept: EDUCBA
- ITIL V4 Brief Overview of Management and Practices: EDUCBA
