ServiceNow 课程
ServiceNow 课程可以帮助您学习 IT Service 管理、工作流自动化、Incident Management 和 Change Management 流程。您可以掌握配置 ServiceNow 应用程序、创建报告和 Dashboard 以及集成第三方工具的技能。许多课程介绍了 ServiceNow 的平台功能，如用于应用程序开发的 ServiceNow Studio 和用于数据解析的性能解析工具，使您能够在实际环境中应用所学知识。
热门 ServiceNow 课程和认证
您将获得的技能: 人工智能, 自动化, 变革管理, 服务诺, 事件监测, 数字化转型, 人工智能赋能, 改善服务, IT 服务管理, 性能分析, 工作流程管理, 自助服务技术, 人工智能工作流程, 技术支持与服务, 服务管理, 业务流程自动化, 事件管理, 运行效率, 工艺设计
您将获得的技能: 自动化, 基于角色的访问控制（RBAC）, 脚本, 服务诺, 信息管理, 服务水平, 数据安全, 数据库应用, 身份和访问管理, 用户账户, 用户供应, 业务流程自动化, 系统管理, 安全控制, 内容管理, 服务管理, 系统配置, 企业应用管理, 电子邮件自动化
您将获得的技能: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Management, IT Automation, Change Requests, Automation, Problem Solving, Data Integration, Design, Order Fulfillment
Coursera
您将获得的技能: 自动化, 变革管理, 信息技术, 服务诺, IT 自动化, 解决问题, 软件安装, 事件管理, IT 服务管理, IT 管理, 信息技术基础设施图书馆, 工作流程管理, 服务管理, 问题管理, 信息技术业务, 发布管理
您将获得的技能: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Cloud Infrastructure, Technical Consulting, Information Technology, System Configuration, Cloud Computing, Cloud Services, Servers, Network Administration, Network Infrastructure, Data Storage
Logical Operations
您将获得的技能: Information Technology Infrastructure Library, Problem Management, IT Service Management, Service Management, IT Management, Change Control, Information Technology Operations, Incident Response, Information Technology, Change Requests, Service Level, Operations Management, Incident Management, Governance, Technical Management, Help Desk Support, Asset Management, Operations, Automation
是什么让您今天来到 Coursera？
Microsoft
您将获得的技能: Computer Hardware, Data Storage Technologies, Data Storage, Hybrid Cloud Computing, Generative Model Architectures, Enterprise Application Management, Data Management, Data Maintenance, System Configuration, Network Protocols, IT Infrastructure, Microsoft Teams, Cloud Computing, Firewall, Patch Management, Cloud Services, Productivity Software, Security Controls, Problem Management, Multi-Factor Authentication
您将获得的技能: Prometheus (Software), CI/CD, Grafana, DevOps, Continuous Integration, Kubernetes, Continuous Delivery, Continuous Deployment, GitHub, Docker (Software), Application Deployment, System Monitoring, Dashboard Creation, Software Visualization
您将获得的技能: Capacity Management, Information Technology Infrastructure Library, IT Service Management, Service Management, Problem Management, Change Control, IT Management, Service Level, Security Management, Capacity Planning, Incident Management, Service Level Agreement, Change Management, Change Requests, Information Systems Security, Information Technology Operations, Information Assurance, Security Controls, Organizational Change, Help Desk Support
您将获得的技能: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, Practice Management, Continuous Improvement Process, Process Management, Technical Services, Business Management, Stakeholder Management, Innovation, Value Propositions, Digital Transformation
Microsoft
您将获得的技能: 基础设施即服务（IaaS）, Kubernetes, 虚拟网络, 网络安全, 云基础设施, Network Security, 云计算, Virtual Machine, 虚拟机, Microsoft Azure, 应用程序部署, 云计算管理, 负载平衡, 虚拟化和虚拟机, 云部署, 云服务, 安全控制, 网络路由, 基础设施安全, 云安全, 操作系统管理, 微软 Azure, 可扩展性
您将获得的技能: Infrastructure as Code (IaC), Cloud Management, Puppet (Configuration Management Tool), Infrastructure As A Service (IaaS), Cloud Services, Cloud Computing, Cloud Infrastructure, Virtual Machines, Cloud Deployment, Software As A Service, Change Control, Terraform, System Monitoring, Incident Management, Configuration Management, IT Automation, Incident Response, Cloud Storage, Continuous Monitoring, Disaster Recovery
总之，以下是 10 最受欢迎的 servicenow 课程
- ServiceNow 基础知识：IT 自动化和 AI 驱动的工作流: Coursera
- 从零到英雄的 ServiceNow 系统管理员: Packt
- Advanced ITSM with ServiceNow: Optimizing IT Operations: Coursera
- ITSM 基础：优化 IT Service 管理: Coursera
- System Administration and IT Infrastructure Services: Google
- ITIL 4 Foundation: Logical Operations
- Microsoft IT Support Specialist: Microsoft
- DevOps Automation, Monitoring & GitOps: Packt
- Practical IT Service Management: Packt
- ITIL V4 Introduction to Service Management Concept: EDUCBA
